Job Description

Competition # : 37675

Department: Service Nova Scotia and Internal Services

Location: HALIFAX

Type of Employment: Permanent

Union Status: NSGEU - NSPG

Closing Date: 1/26/2023 (Applications are accepted until 11:59 PM Atlantic Time)

Who We Are

The , a division of Service Nova Scotia and Internal Services (SNS-IS) is a team within government, and we are putting people first. We are called a service for a reason - because we are helping government work the way that people expect things to work these days.

Our team is large, diverse, and passionate about making a difference in peoples\' lives. We believe in user-centered iterative digital service design, and practice . Working at the NSDS means you will be a part of a team whose work makes a difference through designing, continuously improving and delivering the programs and services people need, alongside caring, compassionate, highly-skilled people.

At the NSDS, we don\'t just accept difference - we celebrate a supportive culture of diversity, inclusion and belonging!

The people who use government programs and services come from all walks of life. It is important that the NSDS reflects the people that we serve - so we can deliver better, and more accessible, and inclusive public services. We work hard to create an environment where different perspectives and experiences are valued. We are committed to helping diverse talent thrive.

Who You Are

You are passionate about people\'s experiences and want to make people\'s lives better. You\'re curious, and your humbleness helps you learn and grow. You love to collaborate across roles and organizations, and you can create a path forward from uncertainty. You are comfortable inspiring others with your communication skills whether they be senior leaders or technical teams.

You share our values of Respect, Integrity, Diversity, Accountability & Public Good, have a passion for service excellence and actively promote and encourage the importance of people, teams, diversity, and culture.

Your role & Its Impact

As the IT Asset Management & Procurement Officer reporting to the IT Manager of Asset Management & Procurement you will be responsible for:

• Working with Service Level Agreements and Operational Level Agreements
• The delivery of IT Asset Management & Procurement services to clients within the NS Government and Nova Scotia Health
• IT Procurement working with complex orders, billing, cost recoveries, reconciliation
• Reconciling vendors, client statements, bulk, and consignment orders of $1,000,000 or more with efficient and accurate delivery
• Warehouse shipping and receiving, reconciliation and handling of IT surplus
• Deliver and analyze financial reports
• Creating strategies for increasing supply chain efficiency
• Influence, interpret and implement financial and reconciliation procedures in IT supply management and procurement
• Play a key role in both project delivery and operational support to ensure a high level of service delivery.
• Work independently and as a team member
• Work with senior leadership and executives on Service Excellence Requests
• Knowledge of IT Hardware and Software equipment and devices
• Creating and managing procurement catalogs
• Work with software license management and IT Asset Management & Procurement projects
• To work in a high pressure and fast paced environment with the ability to multitask and to meet strict deadlines
• Providing back up coverage for the CSO 3\'s in both IT Asset Management (warehouse) & Procurement
• Manage and resolve escalations pertaining to the procurement and delivery of IT hardware and software
• Timely resolution to procurement and billing inquiries
• IT Ticket and Que Management

How You Can Make an Impact

• Responsible for billing, receiving, reconciliations and cost recoveries
• Execute financial audits and troubleshoot any discrepancies
• Responsible for warehouse shipping/receiving and IT equipment surplus.
• Experience with the asset management and procurement of consignment goods.
• Experience with monthly charge backs and cost recovery for Inventory Management and Procurement in the NS Government and Health.
• Coaching and mentoring to members and clients
• Implement solutions and ensure appropriate risk management.
• Provide procurement service and support on IT Special Projects
• Work with IT vendors

Qualification & Experience

To be successful in this role, you will have a bachelor\'s degree in Information Technology or Computer Science plus 2 years related experience; or graduation from a recognized Information Technology Program and 2 years and 6 months related experience.

The ideal candidate will:

• Have strong decision-making skills.
• Ability to interact with all organizational levels and demonstrate strong professional presence.
• Ability to communicate and ensure the client is well-informed of the necessary steps to resolve their issues.
• Demonstrate ability to manage client and vendor relationships.
• Demonstrate the ability to schedule tasks and priorities, in a fast-paced environment.
• Provide service excellence to clients.
• Demonstrated ability to troubleshoot, recommend and implement solutions.
• Excellent communication skills and demonstrated ability to communicate with internal teams and external vendors while building relationships.
• Demonstrate the ability to manage challenging deadlines and execute time management and organizational skills.
• Promote and maintain a professional and positive attitude between the different teams during times of pressure.

The following are considered assets:

• Demonstrated experience of reconciliation of vendor accounts, bulk, and consignment orders of a $1,000,000 or more.
• Knowledge of software such as FileNet, Assyst, SAP, Adobe, Microsoft Office, Outlook Email.
• Knowledge of IT Hardware & Software
• Experience in IT Procurement, IT Asset Management
• Knowledge and experience of warehousing / shipping & receiving and IT surplus.
• Experience working with complex projects in Procurement.
• Experience with supervising employees

We will assess the above qualifications using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks. For this competition, a written test will be administered.

Equivalencies

An equivalent combination of training and experience may be acceptable in place of education requirements. Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Benefits

Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. to learn more about our various benefits offerings and eligibility criteria.

Additional Information

• You may be required to work in the Halifax and Dartmouth office, you may be required to provide back up coverage for the warehouse operations located in Dartmouth
• This is a fast-paced working environment with deadlines and changing priorities
• This is a full-time, Permanent position.

What We Offer

• An opportunity to fundamentally reshape the way programs and services are delivered for an ambitious, complex organisation that serves nearly a million people and positively impact the lives of Nova Scotians.
• A position that comes with significant responsibility and opportunity to make an impact, interact regularly with senior officials and shape the future of the province.
• Be a recognized internet-era technology leader via talks, events, blogging,
• The freedom and significant opportunity to shape a team and supplier ecosystem
• A close-knit, collaborative team of digital leaders and an engaging workplace where our employees feel valued, respected, connected, and tuned in.
• Forward-thinking policies and strategies.
• Countless Career Paths and resources to develop yourself.
• Department specific flexible working schedules, to support your life at and outside work.

Pay Grade: PR 01 - PR 11

Salary Range: $1,533.34 - $2,769.76 Bi-Weekly

Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:

Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to Competitions@novascotia.ca.

Government of Nova Scotia