Job Description

Your Opportunity:The IT Analyst II - Mobility Technology & Services supports the mobile devices, applications, networks, and related technologies on a province wide basis to ensure mobility environments are operating effectively and efficiently. It ensures reliable operations of province wide responsibilities to assist with the achievement of operational processes and service activities. Resolves complex problems while working independently with minimal guidance by applying best practices and high level guidelines or policies. Designs, develops, tests, implements and maintains technical solutions of medium complexity. Takes a new perspective on existing information technology environments to find solutions to customer business needs. Leads projects with limited size, risk, complexity, potentially including responsibility for expenditure monitoring and cost control.Description:As an IT Analyst II, you will provide technical support related to information technology applications either directly to users of the systems or to service delivery functions. You will ensure reliable operations of information systems, resolve complex technical problems, find solutions to customer needs, and lead projects and program initiatives. You will be responsible for more advanced application, telecom or technology support duties. You will investigate, diagnose, and resolve complex problems that have typically been escalated several levels before assignment to this position, and will translate business requirements into technical requirements for a solution and recommend a potential approach to the vendor. You will analyse the solution provided to ensure that it fits both technical requirements and business needs. You will also spend time on project or initiative leadership and delivery.

• Classification: IT Analyst II
• Union: AUPE GSS
• Unit and Program: Mobility Technology and Services, Technology Operations
• Primary Location: Barlow Square
• Location Details: Eligible to work hybrid (on/off site) within Alberta
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 21-JUN-2024
• Employee Class: Regular Full Time
• Date Available: 15-JUL-2024
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days, On Call
• Days Off: Saturday/Sunday
• Minimum Salary: $38.54
• Maximum Salary: $52.03
• Vehicle Requirement: Not Applicable

Required Qualifications:Completion of bachelor\'s degree in Computer Science or Information Technology or equivalent. Additional Required Qualifications:Must have a minimum of 5 years of work experience in information technology required. Previous experience supporting mobile devices, mobile applications and/or mobile networks required. Preferred Qualifications:Experience in a healthcare environment preferred. Previous experience utilizing Mobile Device Management (MDM) or Enterprise Mobility Management (EMM) solutions an asset.Please note:All postings close at 23:59 MT of the posting end date indicated.Security Screening:A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.Healthy Albertans. Healthy
Communities. Together.We\'re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.Everything we do at AHS reflects a patient and family centred approach; it\'s about putting patients\' and families\' experiences, priorities and trust first.We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

Alberta Health Services