Job Description

Job description and requirements

ISM Project Manager II
About Us
Global organization with its decision-making center in Montreal, TC Transcontinental, actively growing, is a leader in flexible packaging in North America and the largest printer in Canada. We are also the largest Canadian French-language educational publishing group. Our team has 8,000 employees worldwide, in 41 production facilities, with revenues of more than C$2.6 billion for the fiscal year ended October 31, 2021.

Respect, teamwork, performance and innovation are at the heart of our company, and we want to share these values with you. Join our family! For more information, visit TC Transcontinental\'s website at .

About this opportunity
Reporting to Client Services Supervisor, the Project Manager will function as a key liaison between the Client and Manufacturing. This position is responsible for the coordination of all campaigns and projects through client briefing & campaign development, quoting, planning & production, kitting & shipping.

What you will do

• Manage Promotional and Core in-store signage programs for medium-large scale projects;
• Facilitate client briefings to receive and clarify project briefs;
• Produce project estimates, including spec gathering & testing, and addition to client specific Rate Cards for new items;
• Develop all campaigns based on briefed requirements (build of distribution lists using query-based database tool, generation of production and kitting reports, and maintenance of associated inventory);
• Create, review and distribute production documents as required and prioritize scheduling to ensure requirements are met;
• Act as a liaison between Production, Kitting, Shipping, and Outside Suppliers being the key contact on a daily basis for all production issues;
• Works under moderate supervision of a team lead or supervisor;
• Manages medium dollar value clients
• Maintain campaign database with internal technology team (including addition of new query rules and modifications);
• Maintain customer specific store/location profiles with attribute information;
• Facilitate briefings to internal teams and Customer Contact Centre for new projects;
• Ensure proper management of client creative assets and physical inventory;
• Maintain invoicing for all projects, including capture of all additional billable charges;
• Facilitate all scheduled and ad-hoc reports required by client, including inventory, ordering, invoicing and KPIs;
• Engage planning team on all out of scope, large or rush projects to ensure manufacturing capacity & job scheduling/planning with the assistance of a team lead or supervisor;
• Engage innovation team for all special projects, and facilitate innovation projects through production;
• Prioritize workload when faced with multiple requests and changing business dynamics;
• Handling difficult customer issues in a manner that will ensure continuation of a long-term relationship with the assistance of a team lead or supervisor;
• Work as part of a team, follow and adhere to Transcontinental\'s code of ethics and participate in the Continuous Improvement efforts;
• Fully understand and adhere to all relevant Environmental, Health and Safety, Human Resources, Quality, Security and Company policies and procedures;
• Work in compliance with the Occupational Health & Safety Act of Ontario, the Workplace Safety Insurance Act and all other applicable legislated, environmental, health & safety regulations.

What you have to offer

• Post-secondary education in a related field, preferably Graphic Communications;
• A minimum of three (3) years of related work experience in digital print production and account services preferred;
• Knowledge of in-store marketing execution and digital print process and substrates;
• Knowledge of inventory management systems, kitting/distribution processes & creative workflows;
• Strong skills in PC-based software applications, particularly Word and Excel
• Superior oral and written communications skills and organizational skills
• Ability to work in a fast-paced environment, handling multiple jobs simultaneously & managing prioritization of issues on a daily basis.

What we have to offer

• Opportunity to be part of a dynamic and highly motivating work environment where you can develop your potential and launch an exciting career
• Employee perks such as discounts from suppliers on various products and services such as insurance, wireless bundles, travel, and much more
• Development opportunities where your input makes a difference. Competitive compensation package, pension and flexible benefits that are customizable to you and your family needs.

TC Transcontinental is committed to providing equal opportunities to all candidates and to meeting the needs of people with disabilities. Should you be contacted regarding an employment opportunity and require an accommodation for a disability, we will be pleased to work with you to identify how we can best support you through this process.

Learn more about us

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Job Function

Administration

Full/Part-Time

Full-time

Job status

Regular

Sector

TC Transcontinental Printing

TC Transcontinental