Job Description

Senior Product Manager, Growth, Invoice Simple \xe2\x80\x93 REMOTE (Canada)

At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 685,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Fitness & Wellness industries.

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here:

We are looking for a Senior Product Manager - Growth to focus on our Invoice Simple brand. Invoice Simple is a SAAS platform which enables freelancers and contractors to invoice their customers easily and get paid on time. Over the years we\xe2\x80\x99ve supported hundreds of thousands of delighted customers using our highly rated iOS and Android apps and our website. Our customers are contractors, freelancers, owner-operators, creatives, and other small business owners. We help them save time, stay organized and look professional.

Our ideal candidate is a passionate, experienced growth product manager with 5+ years of experience behind you. You dig deep and come up with product experiments focused on improving the customer funnel. You take pride in defining the product\xe2\x80\x99s growth direction and have proven mastery in analytics/AB testing tools like Amplitude, Segment, Optimizely etc. Always learning, you\'re excited about your side project in which you try out new techniques and technologies.

Responsibilities:

As a Senior Product Manager - Growth, you will be responsible for developing and executing product strategies to drive user acquisition, retention, and revenue growth for our products. You will be at the forefront of driving growth of our products by strategically shaping pricing and packaging and crafting customer acquisition plans. This role will require collaboration with cross-functional teams to ensure that our products meet market demands and drive business success.

Collaborate with cross-functional teams to define and prioritize growth initiatives.

Develop and execute product growth roadmap, including user acquisition, onboarding & retention strategies.

Hyper-focus on customer acquisition funnels, driving CRO improvements through A/B experiments to target ICPs

Play a leading role in an integrated cross-functional team of designers, developers and marketers to generate innovative ideas and execute them.

Work closely with marketing to develop customer acquisition strategies, including organic growth channels, partnerships, and paid advertising.

Partner with marketing to define target customer segments, acquisition goals and user behavior data to refine/improve acquisition strategy.

Define and execute pricing & packaging strategies: analyze customer segments and feedback to create tailored pricing and packaging options.

Stay up to date with industry trends and best practices in growth and product management.

Act as a champion for the user, ensuring their needs are at the forefront of product development decisions.

Serve as the point person for your product area to leadership and across the organization.

Skills and Experience needed for success in this role:

Smart and curious, data-driven, and you love to ask questions.

5+ years of SaaS and/or mobile and/or e-commerce/digital payment product management experience

Production experience working with massively-adopted (100k+ users) mobile applications

Proven experience as a Growth Product Manager or in a similar role

Bias for action and a strong test & iterate approach focused on driving usage and revenue growth.

Experience with A/B testing, user segmentation and cohort analysis.

You are customer obsessed and passionate about discovering and understanding customer insights.

Solid business analysis skills, strong interpersonal skills, and the ability to mentor and motivate team members.

Excellent analytical and troubleshooting abilities.

Strong interpersonal and communication skills.

Nice to Haves

Experience with payments products, invoicing, fintech, SMB SaaS

You can generate quantitative insights both by yourself leveraging a BI tool (like Looker, Amplitude, or pure SQL) and by working closely with product analytics team

Working with Startups / fast-moving teams

Where:

The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in Canada \xe2\x80\x93 if you\xe2\x80\x99re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.

Benefits & Perks:

Flexibility to work where/how you want within your country of employment \xe2\x80\x93 in-office, remote, or hybrid

Robust wellness benefits, including an annual wellness stipend

Flexible and generous (FTO) time-off

Employee Stock Purchase Program

Registered Retirement Savings Plan (RRSP) with 4% company match

Continued investment in your professional development through Udemy

EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

EverCommerce