Job Description

Investigators at the Ontario Ombudsman are responsible for both leading and working as a team on various investigative files. As an investigator, you will be accountable for investigations from inception to completion, which includes identifying issues, interviewing witnesses, and gathering and analyzing information, as well as writing clear and comprehensive reports. Much of the work also includes using alternate dispute resolution mechanisms. Your work will play a crucial role in the development of the Ombudsman\xe2\x80\x99s recommendations to improve governance.

This opportunity will appeal to investigators who are keen to be part of a world-class investigations team that deals with a diverse range of administrative fairness and maladministration issues.
ABOUT YOU Successful candidates will have the following:

• University degree (in a field such as law, psychology, political science, public administration) with a minimum of 2 years of experience in investigations and/or administrative oversight
• Recent experience (within last 3 years) working in an oversight function
• Demonstrated experience in developing and executing investigation plans
• Well-developed research and analytical skills
• Experience preparing well-written, detailed reports
• Working knowledge of provincial government organizations, boards and agencies, as well as knowledge of the Ombudsman Act
• Proven ability to interview individuals at all organizational levels, as well as strong interpersonal skills, including the ability to manage and defuse emotionally-charged situations
• Ability to exercises good judgement and common sense, and is accountable for decisions
• Capacity to work effectively in a team-based environment, and be open to consultation and collaboration in determining appropriate solutions for complaints and inquiries
• Demonstrated commitment to quality in service delivery and application of administrative fairness
• Competency in written and oral French at the advanced level is an asset

We are recruiting for both permanent and contract positions.
Our recruitment practices reflect the Ontario Ombudsman\xe2\x80\x99s continuing goal of encouraging a diverse and inclusive workplace. Accommodations will be provided in accordance with the Ontario Human Rights Code.
Please Note: Only applicants selected to participate in the recruitment process will be contacted. Moving expenses will not be paid. This is a unionized position. Starting salary for this position is $80,906/year.