Job Description

Employer:

iA Financial Group

Office:

1080, Grande Allee West

Location:

Quebec, Quebec

Other Possible Location(s):

Montreal, Quebec; Toronto, Ontario

Job category:

Business Administration, Finance and Accounting

Job ID:

JR10024101

Job type:

Permanent Job

Apply before:

2025-09-18

Description

---------------


We are seeking a motivated and detail-oriented

Investigative Advisor

to join our

Investigative Services

team. In this role, you will be responsible for investigating suspicious activities related to health and dental claims. Drawing on your investigative skills and professional judgment, you will gather facts, analyze evidence, and support decisions aimed at protecting the integrity of our insurance programs.

Key Responsibilities

Review referrals and information from internal and external sources regarding suspected fraud or abuse in health and dental claims; Analyze alerts generated by fraud detection tools to identify suspicious patterns and potentially fraudulent activities; Conduct thorough investigations by collecting evidence from plan members, service providers, internal systems, and other relevant sources, while maintaining objectivity throughout the process; Clearly and concisely document findings, provide recommendations, and prepare client reports; Contribute to continuous improvement initiatives for our investigative methods and fraud detection mechanisms; Ensure rigorous and professional follow-up on escalated cases; Promote fraud prevention among internal and external partners through awareness initiatives and strategic recommendations; Stay informed about emerging fraud trends, schemes, and industry best practices.

Qualifications

University degree in a relevant field (e.g., criminology, finance, actuarial science, accounting); Minimum of 3 to 5 years of experience in auditing, investigation, insurance, healthcare, or financial services; Strong analytical and critical thinking skills; Ability to navigate uncertainty and make informed decisions based on limited information; Comfortable interpreting data, using analytical tools, and reviewing large volumes of transactions; Proven ability to communicate professionally and manage difficult conversations; Excellent writing skills, with the ability to produce structured, objective, and well-documented reports; Demonstrated professionalism and sound judgment when handling sensitive information; Ability to manage multiple investigations simultaneously and adapt to shifting priorities in a dynamic work environment; Capable of working independently and collaboratively, with a strong sense of responsibility and commitment; Excellent knowledge of French and English, both spoken and written.

Invest in your talent by joining our team

---------------------------------------------


See why so many people choose iA!

Company Overview

--------------------


iA Financial Group is the strength of a company with a human side, with its over 10,000 employees. Together, we have earned the trust of our more than five million clients and 50,000 advisors who have chosen us for their insurance, savings, and wealth management.



With over $235 billion in assets, we're a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 130 years, we have believed that it's by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.



At iA, we're invested in you.

Our commitment to Diversity and Inclusion

---------------------------------------------

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.


Please note that if you need help or assistance to make the recruitment process more accessible for you, write to us. Someone from our team will be happy to assist you.


to join our

Investigative Services

team. In this role, you will be responsible for investigating suspicious activities related to health and dental claims. Drawing on your investigative skills and professional judgment, you will gather facts, analyze evidence, and support decisions aimed at protecting the integrity of our insurance programs.

Key Responsibilities

Review referrals and information from internal and external sources regarding suspected fraud or abuse in health and dental claims; Analyze alerts generated by fraud detection tools to identify suspicious patterns and potentially fraudulent activities; Conduct thorough investigations by collecting evidence from plan members, service providers, internal systems, and other relevant sources, while maintaining objectivity throughout the process; Clearly and concisely document findings, provide recommendations, and prepare client reports; Contribute to continuous improvement initiatives for our investigative methods and fraud detection mechanisms; Ensure rigorous and professional follow-up on escalated cases; Promote fraud prevention among internal and external partners through awareness initiatives and strategic recommendations; Stay informed about emerging fraud trends, schemes, and industry best practices.

Qualifications

University degree in a relevant field (e.g., criminology, finance, actuarial science, accounting); Minimum of 3 to 5 years of experience in auditing, investigation, insurance, healthcare, or financial services; Strong analytical and critical thinking skills; Ability to navigate uncertainty and make informed decisions based on limited information; Comfortable interpreting data, using analytical tools, and reviewing large volumes of transactions; Proven ability to communicate professionally and manage difficult conversations; Excellent writing skills, with the ability to produce structured, objective, and well-documented reports; Demonstrated professionalism and sound judgment when handling sensitive information; Ability to manage multiple investigations simultaneously and adapt to shifting priorities in a dynamic work environment; Capable of working independently and collaboratively, with a strong sense of responsibility and commitment; Excellent knowledge of French and English, both spoken and written.

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