Job Description

As an investigations advisor, you help apply tactics, techniques and procedures for investigations, inquiries, liaisons and information to a wide range of administrative and security intelligence collection tools and processes. You assist with in-depth case analyses and ongoing monitoring. You advise and assist clients and partners on initiatives related to your field. You detect, analyze and respond to suspicious and fraudulent transactions, ensure the security of personal information and property, and provide assistance with crisis management. You propose solutions to improve or optimize techniques, processes and standards. Your projects and initiatives require extensive knowledge of your line of work. You prepare recommendations, solutions and action plans based on the organization's objectives and priorities. You help solve complex problems. You use your analytical skills and detailed knowledge of your line of business. Coordination is critical. You interact with stakeholders working in other fields. Interpersonal savvy is therefore essential. More specifically, you will be required to:

Diagnose issues, challenges and needs for your line of work to determine target outcomes. Analyze data, conduct studies, make recommendations and write reports. Lead medium and large-scale inquiries and investigations on suspicious and fraudulent transactions, the security of personal information and property, or crisis management. Help develop and implement objectives, solutions, policies, programs and action plans. Provide advice, support and coordination to the organization's units and practitioners in your line of business.

What we offer

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Competitive salary and annual bonus 4 weeks of flexible vacation starting in the first year Defined benefit pension plan that provides predictable, stable income throughout retirement Group insurance including telemedicine Reimbursement of health and wellness expenses and telework equipment Benefits apply based on eligibility criteria.

What you bring to the table

Bachelor's degree in a related field A minimum of four years of relevant experience Please note that other combinations of qualifications and relevant experience may be considered Knowledge of French is required

Action oriented, Business insight, Customer Focus, Differences, Interpersonal Savvy, Nimble learning
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Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.


If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Security (FG)

Unposting Date

2025-11-5