Job Description

Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka.

Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family Advisors are committed to creating an environment where the best experiences happen. As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada.

Job Summary

The Inventory Technician, as a member of the multi-disciplinary team, performs a variety of procurement, inventory and supply chain related activities in support of patient care in a fully computerized environment. Monitoring and maintaining appropriate levels of supplies and equipment required for patient care. Executing purchasing and inventory process, within the policies and procedures and consistent with the requirements for quality, quantity and price for the required departments. He/she role models the organizational core competencies.

Primary Responsibilities

Overall Management of Surgical/Procedural Specialty/Non-stock Products

• Daily monitoring and replacement of all specialty, non-stock, critical items, ensuring adequate supplies are in place.
• Collaborates with clinical teams to identify special needs and to ensure equipment/supplies are available when required.
• Collaborates with Distribution to support replenishment of JIT and Stock items, manage back orders and provide solutions, i.e. alternative products, instruments or equipment as require.
• Makes recommendations and collaborates with supplier to adjust quotas of consignment items as required.
• Supports management in the evaluation of new products and equipment.
• Monitors supply usage for department specific supplies ensuring usage aligns with contract commitments.
• Ability to troubleshoot instrument and equipment problems and recommend alternative solutions.
• Maintains the integrity and sterility of delicate implants, supplies and instruments during handling and distribution.
• Verifies receipt of supplies ordered cross referencing Delivery Document to goods received
• Tracks back orders and initiates sourcing, approval and purchasing of substitute products as required
• Monitor non-stock LogiD tags and investigate delayed replenishments using LogiD application reports, Allscripts Requisitioning and Purchase Order details
• Participates in replenishment cart optimizations as required
• Monitors expiry dates and identifies product to be returned or used first
• Replenishes specialty items/consignment inventory, rotating stock first in first out
• Scans and applies RFID labels as required to inventory received daily
• Submits eRequisitions as required for items/equipment for goods not replenished through the replenishment systems.
• Discusses relevant problems with major suppliers through their sales representative
• Expediting urgent orders for patients and researching alternate suppliers when back orders delay delivery
• Support inventory counts as required by suppliers and investigate any discrepancies between supplier count and system on hand inventory
• Conduct regularly scheduled par level reviews for specialty supplies/consignment to optimize supply and inventory levels, review results and gain consensus with clinical partners to implement changes
• Take a leadership role in the ongoing education to frontline staff on the replenishment systems (LogiData-ID and CC-ID) and escalate to management when further support is required.
• Ensure all processes, transactions and external business relationships are in accordance with policy, procedure and the highest of ethical standards
• Forecasting usage trends and adjusting on hand quantities either temporarily or permanently as required

Software application and data management

• Manages LogiData-CC database ensuring appropriate items are effectively loaded, inventory levels are identified, stocking locations are set
• Programs LogiData system to read supplier specific barcodes for accurate scanning and tracking of specialty products
• Ensures item information, e.g. vendor, vendor cat #, pricing, etc aligns with contract pricing in all systems (Allscripts, LogiData and Meditech)
• Participates in Software updates/upgrades as required including completing testing
• Works with suppliers to troubleshoot software and hardware issues

Instrument/equipment repair

• Make arrangements for routine and urgent repairs, replacement and loaner arrangements
• Performs cross-functional duties, as assigned or requested.
• Performs other duties consistent with the job classification, as required.

Qualifications

• Grade 12 education preferred or equivalent as recognized by the Province of Ontario Ministry of Education
• Post-Secondary Diploma in related field - Business, Supply Chain, Logistics, Inventory Management or Purchasing
• Two years current experience in computerized supplies acquisition, distribution, inventory management within a surgical/procedural environment and strong knowledge of inventory and purchasing procedures/practices
• Proficient with MS Office applications, enabling contract compliance analytics and reporting
• Knowledge and experience of inventory and order management platforms (ideally Allscripts and LogiData)
• Relevant healthcare supply chain (warehouse, distribution, inventory, purchasing and scanning)
• Strong product knowledge in relevant departments (e.g. Cardiac, DI, Cataract)
• Industry knowledge and experience supporting ability to actively source substitutes
• Strong relationship management and communication skills
• Demonstrated skills in planning, organization, analytics, along with strong time management, and problem solving skills
• Deals effectively with work related problems, pressure, and stress in a professional and positive manner
• Regular attendance is a requirement of this position
• Must meet physical demands of this position

As a condition of employment, you are required to submit proof of COVID-19 vaccination to the Hospital\'s Occupational Health and Safety department. Successful candidates will be required to submit proof of COVID-19 vaccination (two doses) from the Ontario Ministry of Health website or other authorized source directly to the Occupational Health and Safety department. In the event that you are unable to be vaccinated as a result of a ground protected under the Human Rights Code, you may submit a written explanation of the ground and any supporting documentation to determine if you are exempt from this requirement to the recruitment team. A recruitment representative may follow up with you for further information if necessary.

At Southlake, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve, including those with disabilities. Southlake is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.

It is the responsibility of all Southlake employees to work in a safe manner and promote health and safety in the workplace.

Southlake Regional Health Centre