Job Description

TRADER Corporation is a trusted Canadian leader in online media, dealer and lender services. The company is comprised of AutoTrader.ca, AutoSync and Dealertrack Canada. AutoTrader.ca (AutoHebdo.net in Quebec) offers the largest inventory of new cars and used cars in Canada, receiving over 25 million monthly visits to its marketplace. With over 3,500 subscribers and counting, AutoSync is the largest and fastest growing dealer and OEM software provider in Canada. The platform\'s suite of connected automotive software solutions brings advertising, conversion and operational support together, synchronizing the entire retail process. AutoSync\'s diverse range of offerings includes: vAuto, EasyDeal, xtime, Motoinsight, Activix, TAdvantage and TRFFK. Dealertrack is Canada\'s largest automotive financing portal, enhancing efficiency and profitability for all major segments of the automotive, marine, recreational vehicle, motorcycle and powersport retail industries. Over 6.5 million credit applications are submitted via the Dealertrack Canada portal each year. Visit to learn more..Summary of JobThe Inventory Feed Specialist will be responsible for managing the feed set-up and QA process for dealerships inventory data. The Specialist will have a strong understanding of the inventory management platform and be able to provide effective suggestions and solutions for complex set-ups. They will also be responsible for tracking, reporting, and escalating any roadblocks to project leaders and management.Key Areas of Responsibility1. Configuration of Inventory feeds- Oversee and manage configuration of all required Inventory data feeds.- Work as a liaison between feed providers and the clients to address any issues, including data issues to ensure that feeds are accurate and running effectively.- Verification of the data to ensure that Trader is receiving the expected information from the 3rd parties.- Understanding Inventory data flow within the Trader and AutoSync ecosystem.- Must be able to communicate effectively to Clients, Project Managers, and Managers.2. Documentation and Reporting-This role will be responsible forthe documentation and reporting of tasks and progress of projects.- Ensure SLA\'s are met or exceeded.- Advising of any roadblocks or deterrents that may occur from completing a feed set up.3. Troubleshoot and/or report any issues or defects found to Product teamsJob Requirements (please indicate if required(R), preferred(P) or asset (A)Education, Experience and Technical skills- Bachelor\'sDegree or equivalent experience- Strong communication skills- 1+ years of experience in a customer support capacity- Experience in the automotive industry, particularly DMS Systems and Inventory Data- Strong Excel skillsRequired Soft Skills and Competencies- Very strong communication skills.- Must be extremely organized, detail-oriented and capable of self-managing and multitasking in a fast paced, cross functional environment- Excellent problem-solving skills, quick thinking and accurateWhat\'s in it for you\xe2\x80\xa6-We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best.Fitness and wellness-We provide discounts to nation-wide gyms, onsite gyms (when we\'re in the office), an Employee and Family Assistance Program, as well as a virtual wellness program.Benefits from Day 1-Gym discounts-Local in-office free gyms-Employee and Family Assistance program-Weekly virtual wellness events-In addition to in-house training, we provide an annual lifestyle allowance of $1500 so you can grow your skills.-Conferences & training budget-Regular internal training programsFinancial planning-Let us help you invest in your future with 3% matching towards your pension and multiple forms of income protection.Competitive salary-Annual bonus structure-3% CPP matching

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