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English version follows:
Freelance Student Success Mentor Opportunity
Note:
All Applications must be emailed to our HR () for consideration. No other forms of submissions are accepted.
Are you an experienced professional with a passion for guiding and mentoring students on their study abroad journeys? Life Journey Global is actively seeking enthusiastic individuals to join our team as
Student Success Mentors
. In this role, you will play a pivotal part in shaping the futures of students aspiring to study abroad while contributing to their academic and professional success.
Job DetailsKey Responsibilities:
As a
Student Success Mentor
, you will take on a wide range of responsibilities designed to support and inspire our clients:
Student Mentoring and Consultation:
Provide personalized mentorship to students, helping them navigate their study abroad journey from application to adaptation.
Offer tailored guidance to address academic, cultural, and career-related challenges.
Client Support and After-Sales Service:
Deliver exceptional post-service support to clients, ensuring their needs are met even after their study abroad arrangements are finalized.
Address all client-specific tasks, maintaining high levels of satisfaction and trust.
Participation in Study Abroad Events:
Represent Life Journey Global at international education fairs, including
ICEF
and
St Travel
, to engage with prospective students and partners.
Collaborating with Educational Institutions:
Meet with schools and educational organizations to gather critical information, establish new contracts, and review existing agreements.
Event Planning and Execution:
Organize and facilitate both online and offline events that aim to inspire and inform students about study abroad opportunities.
Business-to-Business Sales:
Engage with schools, language institutions, and other educational organizations to promote Life Journey Global's programs and services.
Training and Supporting Sales Staff:
Train and mentor new sales team members, equipping them with the skills and knowledge required for success in the industry.
Managing Communication Channels:
Respond to inquiries via phone, WhatsApp, LINE, email, and other platforms promptly and professionally, ensuring seamless communication across all channels.
Miscellaneous Duties:
Perform other relevant tasks that support the overall mission of Life Journey Global and its clients.
Requirements for the Role:
To excel as a
Student Success Mentor
, you must meet the following criteria:
Experience Abroad:
A significant study abroad experience that has broadened your understanding of international education and cross-cultural challenges.
Industry Expertise:
A minimum of two years of experience in the study abroad or international education sector.
Passion for Mentorship:
A strong commitment to helping young international students achieve their dreams through effective guidance and support.
Exceptional Communication Skills:
Proficiency in communicating across various platforms, including phone, WhatsApp, LINE, email, video conferencing, and in-person meetings.
Market Adaptability:
The ability to respond promptly to clients based on their specific time zones and requirements.
Problem-Solving Abilities:
Demonstrated success in identifying challenges and providing practical, innovative solutions.
Independence and Multitasking:
A proactive approach to managing responsibilities independently while balancing multiple priorities effectively.
Relationship-Building Skills:
Proven capability to foster and maintain strong partnerships with clients and educational institutions.
Mandatory Digital Proficiency:
To ensure success in this role, all applicants must have a strong command of essential digital tools.You must be proficient with, or willing to independently learn before starting, the following:
Google Drive and its suite of tools
(Docs, Sheets, Slides, etc.)
WhatsApp
for communication
Canva
for designing marketing materials and presentations
Asana
for task and project management
ChatGPT
for research and creative problem-solving
Are you already familiar with these tools, or are you prepared to self-learn them to ensure smooth collaboration with our team?
Compensation Structure:
We offer two flexible compensation plans to suit your experience and career goals:
Full Commission-Based:
Ideal for individuals who prefer a performance-driven model with unlimited earning potential.
Base Salary + Commission:
Available to candidates with two or more years of experience in the study abroad industry, offering stability alongside performance incentives.
How to Apply:
If you are passionate about mentoring students and making a difference in their lives, we encourage you to apply.
Application Process:
Specify the position you are applying for (Student Success Mentor).
Submit your
cover letter
and
resume
in English to
info@lifejourney-edu.com
.
Our team is excited to welcome dedicated mentors who share our vision for empowering students to thrive globally.