International Liaison And Recruitment Coordinator (internal/external)
Greater Sudbury, ON, Canada
Job Description
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Position Summary
Cambrian College\xe2\x80\x99s Cambrian International has an immediate requirement for a full-time International Liaison and Recruitment Coordinator.
Note: Internal candidates, as defined by the Full-Time Support Staff Collective Agreement, will be given first consideration.
Duties and Responsibilities
- Manage, respond and triage incoming messages from prospective international students and recruitment agents in the generic International email Inbox.
- Remain a key point of contact for recruitment activities identified in key priority markets.
- Provide direct support to prospective students and agents on completing applications.
- Liaise with the Cambrian Admissions Department ensuring the finalization and processing of applications; troubleshoot general issues with students and agents in the Ontario College Application Service (OCAS) portal.
- Collaborate with Finance ensuring the processing of fee payment and/or refunds for new students.
- Support the Manager in reconciling owed agent commissions with the Finance department.
- Work with designated Recruitment Manager to escalate issues when necessary.
- Support the Cambrian International recruitment and student support teams by responding to phone calls within a 24-48 hour timeline; organize events on campus and assist the team in marketing initiatives; provide general support to the student support unit during peak times.
- Coordinate administrative tasks that will include travel arrangements for Cambrian International, creation of reports on recruitment, etc.
Qualifications
Required
A minimum of a three-year postsecondary diploma, degree, or equivalent in business related education such as Marketing, International Business, Human Resources, Business Analytics or Public Relations. (A copy of educational documents must be submitted with application *** education completed outside of Canada, applicants are required to submit a WES or ICAS with their application)- Two years of demonstrated experience working in relationship management with agents and partners from different countries.
- Demonstrated experience in customer service and management.
- Familiarity/working knowledge in the use of Customer Relationship Management software and managing database lists.
- The ability to balance multiple tasks with frequent interruptions.
- Effective communication skills, good judgment, and problem-solving skills.
- Excellent interpersonal skills.
- Proficiency in Microsoft software such as Word, Excel, and Outlook.
- Commitment to working within a team environment.
Additional Asset/Preferred
- Experience dealing with diverse student communities from different countries.
- Proficiency in a second language.
- Understanding of analytics and sales targets.
- Experience in a postsecondary educational setting.
Required Information
To be considered, candidates must provide the following as an attachment:
- Educational documents
- WES/ICAS Equivalence if degrees/diplomas are from a Non-Canadian University
Cambrian College offers the following benefits to full-time Support Staff employees:
Vacation Days:
- 15 Vacation Days (after one year of continuous service)
- Basic Life Insurance
- Accidental Death and Dismemberment
- Short Term Disability
- Long Term Disability
- Extended Health Care
- Dental Care
- Vision Care
- Hearing Care
- Pension Plan
College employees can purchase the following benefit plans:
- Supplementary Life Insurance
- Employee Optional Life Insurance
- Dependent Life Insurance
- Spousal Optional Life Insurance
- Critical Illness
- Education and Technology Loan Plan
- Tuition Subsidy Program
- Higher Education Funding
- Technology Loan Plan
- Family Tuition Bursary Program
- Discounted Access to Fitness Facility/Fitness Classes
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Job Detail
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Job IdJD2155183
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGreater Sudbury, ON, Canada
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EducationNot mentioned