Job Description

Job Category: Administrative Support
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This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate status.
This position is a part of the Non-Academic Staff Association (NASA).
This position has a term length of 3 years from the date of hire and offers a .
Location - This role is in-person. Work primarily takes place at North Campus, Edmonton.
Reporting to the Senior Officer, Student Programs & Services and under the direction of the Associate Dean International (ADI), the International Engagement Specialist is responsible for supporting and implementing work under the Faculty of Arts' International Strategy. This includes:

• Managing all administrative activities related to the Faculty's existing relationships with international articulation partners.
• Supporting the ADI related to the development, negotiation, and final approval of new educational partnership agreements.
• Supporting the ADI with administrative activities surrounding the International Summer and Winter Term programs, including supervision of casual labor if applicable.
• Supporting engagement and retention activities for Faculty of Arts International students.
• Promotion and outreach support to international students.

Responsibilities:
Existing International Agreement Management (20%)

• Manage ongoing relationships with existing partner universities, including overseeing special admission processes for their incoming students, preliminary evaluation of students' admissibility, and transfer credit assessments.
• Solicit and curate lists of students who come to Faculty of Arts from each articulation program agreement and track their academic performance and educational outcomes.
• Act as the first contact for international partners to respond to any needs/inquiries.
• Communicate with articulation program partner institutions and students about the students who have applied to Faculty of Arts to encourage them to come after they apply because of potential competing offers. This includes regular communication each partner institution about academic performance of their students.
• Help the ADI with hosting on-campus delegations from partner institutions, including the coordination of letters of invitation (when necessary) and creating itineraries/schedules.
• Draw on internal and external data sources to build datasets to inform ADI and Arts' strategic decision-making on International educational matters (this may include data on current and potential international partner institutions, and international student applications, offers, registrations, and performance).

New International Agreement Support (25%)

• Work closely with the Associate Dean International on tasks associated with the creation of new international partnership agreements.
• Solicit curriculum/program/course documents from partner institutions.
• Coordinate the transfer credit assessment processes - both internal to the Faculty with relevant departments, and with other Faculties (primarily Science and Business) - to ensure timely responses. Includes all transfer credit assessments are updated in Campus Solutions and the Transfer Credit Guide once completed.

International Summer and Winter Short-term International Program Support (25%)

• Assist the ADI, the responsible departments/units, and internal and external partners in the organization and delivery of all aspects of the summer programs, including recruitment, application & enrollment processes, program logistics (accommodations, travel/transportation, field trips etc.), etc.
• Design feedback and evaluation forms, and conduct participant surveys to inform the future improvement of the Summer and Winter programs.
• Collect data related to the summer program to inform decision-making, e.g., number of participants, source institutions, program backgrounds, etc.

International Student Retention & Engagement Support (20%)

• Develop, implement and operate a comprehensive data analytics program, providing data driven intelligence to support Arts International/Faculty strategy, international enrolment and program development.
• Identify and maintain a list of international student ambassadors who can support inclusion initiatives for students from international partner institutions.
• Work with the ADI to develop materials and training sessions for the student ambassadors, in collaboration with other units on campus (International Education and Enrolment Office, Registrar's Office, Student Union, etc.).
• Communicate with relevant internal units (e.g. USS team, International Education and Enrolment Office, Arts departments) regarding planning and logistics to support international student support initiatives.
• Manage and monitor progress of Arts students registered in the English Language Bridging Program and the Foundation Year program, providing advising and support to these students as they transition into Arts full time. Includes supporting ongoing recruitment & engagement efforts for Foundation Year and the Bridging Program.

Promotion and Outreach Support to ADI (10%)

• Assist the ADI by preparing communication material in support of the Faculty of Arts international strategy, including website content, promotional material, information presentations (PowerPoint, etc.), as requested by the ADI.
• Develop, in collaboration with the International Education and Enrolment Office and the Arts Communications team, Faculty of Arts-specific materials in support of the Arts international strategy.

Qualifications:

• Post-secondary degree is required (University of Alberta degree from the Faculty of Arts preferred).
• Minimum two years' experience in either student services/admissions/records and/or event planning, public relations and communications.
• Strong interpersonal and intercultural communication skills, including public speaking.
• Ability to function effectively in a cross-cultural setting.
• Fluency in Mandarin (reading, writing, speaking, listening) is required.
• Knowledge of general and specific admission requirements from AB/Canada and key international education systems.
• Proficiency in all MS Office and Gmail applications.
• Ability to work with large data sets; synthesize complex information and present it in forms accessible to diverse audiences.
• Close familiarity with Faculty of Arts undergraduate degree programs is an asset.
• Expertise in Campus Solutions queries is an asset.

About Us:
The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Metis, Inuit and all FirstPeoples of Canada, whose presence continues to enrich our vibrant community.
The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.
Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. .
At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.
We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.
All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms-physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of belonging and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.
The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Metis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.
L'Universite de l'Alberta s'engage a creer une communaute universitaire ou chaque personne se sent valorisee, ou les obstacles a la reussite sont elimines et ou des connexions enrichissantes peuvent se developper. Nous accueillons les demandes de toutes les personnes qualifiees. Nous encourageons les femmes; Premieres nations, Metis et Inuits; membres des groupes minoritaires visibles; personnes handicapees; personnes ayant une orientation sexuelle ou une identite et une expression sexospecifique; et tous ceux qui peuvent contribuer a la diversification des idees et a l'universite a postuler.
About the Team: The is a diverse and inclusive academic community spanning the humanities, social sciences, and fine arts. Through innovative research, teaching, creative expression, and strong community partnerships, the Faculty of Arts advances knowledge and drives positive societal change. It provides students with the tools to think critically, engage meaningfully, and contribute to a more just and thoughtful world.

Skills Required