Job Description

YOUR CHALLENGES
Work closely with the sales team and the coordination team to identify business opportunities, develop client relationships, and meet their consulting service needs.
YOUR RESPONSIBILITIES

• Respond to client requests by finding the best solution based on our expertise;
• Handle qualification requests and proposals;
• Support managers and business development representatives with quotes, proposals, and tenders by promoting collaboration and best practices;
• Increase the value of existing clients by building loyalty and creating a partnership relationship to grow revenue per client;
• Identify new sales opportunities;
• Prepare and rigorously follow up on submitted quotes within prescribed deadlines to optimize conversion rates;
• Ensure quotes comply with margin expectations guidelines;
• Enter and track prospects and opportunities in the CRM (Salesforce);
• Organize and hold meetings with clients;
• Work closely with the external sales team to provide necessary client support;
• Apply strategies to achieve financial objectives with a proactive, results-oriented approach;
• Participate in developing the sales and marketing plan to support growth;
• Ensure the offer is enhanced with the 360 solution.

YOUR SPECIFIC MEASURES OF SUCCESS

• Sales objectives;
• Gross margin objectives;
• Customer satisfaction (NPS);
• Quote closing rate;
• Processing time for providing quotes;
• Use of Salesforce.

WHAT WE ARE LOOKING FOR

• University degree or certificate;
• 3 to 5 years of experience in a similar position;
• Advanced skills with MS Office Suite;
• Experience with a CRM and project management software;
• Experience in health and safety;
• Excellent communication skills;
• Proficiency in French and English;
• High level of rigor;
• Service-oriented.

Skills Required