Job Description

Position description

Job Title

Internal Communications Manager

Company Details

Septodont is a leading manufacturer of dental pharmaceuticals and medical devices. The French-based company employs over 2,000+ people globally. We have six manufacturing plants in France, India, North and South America, and an international distribution network that is dedicated to serving the needs of dental professionals in more than 150 countries. Our North American operations have facilities in Ontario, Montreal, and Pennsylvania. It also has Latin American operations with facilities in Brazil and Colombia.

Our Cambridge, Ontario site is also home to our Novocol Pharma division, which focuses on contract development and manufacturing, specialized in sterile injectable cartridge and combination product manufacturing.

Our employees are our number one asset! We offer developmental opportunities, excellent compensation and benefit programs, discounted gym memberships, work/life balance programs, employee recognition, social events and spirit days.

The company has an opening at its sterile injectable manufacturing facility in Cambridge, Ontario for an Internal Communications Manager.

Job Summary

The Internal Communications Manager will be responsible for developing and executing communications strategies and tactics for Septodont in North America. As a member of the Corporate Communications team, the Internal Communications Manager is part of a global function and team. The position reports to the Senior Global Internal Communications Manager based in Paris, France, and is member of team of 5 communication professionals.

The individual will work with the Senior Global Internal Communications Manager and with local leaders to ensure Septodont employees in North America receive communications when, where, and how they need it. Our Internal Communications vision is for all of our employees to receive information that is relevant to them in an organized, consistent, engaging and timely manner via channels that are easy to access, search, and read. We have a passion for writing and storytelling. We also think that internal communications is a key driver to enhance the employee experience.

The role provides an opportunity to develop engaging content and support channel development that will help the company communicate key business initiatives and help ensure positive employee engagement. The Internal Communications Manager will also provide communications counsel to local leaders to help them effectively engage with employees and ensure that all messaging reinforces our culture and that we have consistent, intentional themes threaded throughout communications.

Responsibilities

The successful candidate is passionate about employee communications and a strong believer in the importance of internal communications in an organization. To perform in this high-pace environment, the successful candidate has the willingness to roll-up their sleeves, a strong ability to set priorities, is solution-focused and enjoys working collaboratively.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Build and own internal communications plan and roadmap that contribute to enhancing employee engagement and experience.
• Develop compelling content within a regular cadence that explains our strategy and helps every employee understand their role and contribution to the company.
• Ensure the timely communication of news and information to employees, and continuously evolve and maintain internal communication tools, processes and channels (emails, employee intranet, newsletters, digital signage, videos, etc.).
• Manage and run employee events (manager meetings, town halls, lunch & learns, Christmas party, etc.) and drive post-event sentiment engagement to determine and implement actions needed to ensure employee feedback is incorporated.
• Develop communication plans for major change initiatives and engagement campaigns.
• Develop and execute leadership communications strategies, in alignment with the global communication strategy.
• Contribute to global internal communications key projects and campaigns, including employer branding initiatives.
• Act as communications partner to local Human Resources, Operations and Transformation teams
• Collaborate and partner with the Employee Communications Committee (ECC) at the Cambridge site regarding events and feedback on overall communications.
• Provide issues management and crisis communications support when needed.
• Track and report content effectiveness metrics to internal stakeholders, as well as continually monitor, analyze and tune messaging to maximize impact.
• Recommend and develop new communication tools, processes, etc., based on best practice knowledge.

Qualifications

Education:

• Post-Secondary degree in Communications, Public Relations, Marketing or other related field
• Master\'s Degree in Communication or Master\'s Degree in HR with a communication specialization is an asset.

Experience:

• Minimum 8 years of experience in a communications role, preferably internal communications.
• Fluent in French is an asset.
• A passion for internal communications and knowledge of employee engagement drivers and trends.
• Exceptional verbal and written communication skills, including editing and copywriting.
• A knack for storytelling, with experience developing creative, effective approaches to difficult communications challenges.
• Strong experience in internal events management and ability to leverage those to enhance the employee experience.
• Competency in Office 365 (including SharePoint and Teams), Adobe Acrobat and Social Media (LinkedIn). Video production and editing is a plus.
• Strong project management skills with the ability to influence multiple stakeholders and work collaboratively across teams and functions.
• Previous experience in employer branding is a plus.
• Excellent multi-tasking skills and attention to detail, able to set own priorities, and work under tight deadline pressure.
• A strategic mindset who will anticipate the needs of partners and work toward the big picture.
• Ability to pivot quickly and move forward in ambiguous situations.
• Adaptable and humble, willing to take on projects big and small.

What we offer

• Excellent compensation/benefits package.
• Bonus and reward programs
• Discounted gym memberships
• Programs supporting work life balance
• Employee recognition program
• Professional and personal development programs
• Social events and spirit days

We are committed to diversity and inclusion, and thank all applicants in advance; however, we will be corresponding only with those selected for an interview.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, we are committed to providing an inclusive and barrier free recruitment and selection process.

Recruitment Fraud - please be aware of recruitment fraud. Novocol Pharmaceutical of Canada Inc. will never ask for banking information, money or any personal information up front. We will only respond to official applications submitted through our careers site. In addition, we will only use official corporate e-mail addresses (septodont.com or novocolpharma.com) to communicate with applicants. Should you be contacted without submitting an application, please delete the message and advise your e-mail provider.

Internal Job Posting Grade 12. The due date for internal applicants to apply for this role is July 17, 2023.

Contract type

Permanent

Septodont