Job Description

At Harbour Air, we believe life is better when you're flying, and that starts with the experience we create for our people. As we continue to grow, we're strengthening how we communicate across our bases, operational teams and offices to keep everyone informed, connected and proud of the work we do.

You'll support the planning, creation and delivery of people-first communications that help team members understand what's happening across Harbour Air, how their work contributes to our success, and what comes next.

Being part of the Commercial team and working closely with Executives and other leaders across the business, you'll help produce content, gather stories, organize updates and ensure our messages land clearly and consistently.

WORK HOURS:

Office hours

LOCATION:

Vancouver BC, and as per the work-from-home policy

TERM:

Full Time Regular

DEPARTMENT:

Commercial

COMPENSATION AND BENEFITS:

Competitive wages, excellent benefits, and flight perks (including discounted travel on Harbour Air and a global network of partner airlines), discounts at local restaurants and partner organizations, staff events and much more!

Responsibilities and Expectations

Support storytelling and planning

+ Help translate business updates into simple, engaging messages for teams across the airline.
+ Assist with planning and organizing our communications calendar.
+ Gather stories that celebrate our people, culture and operational achievements.

Create high-impact content across multiple channels

+ Draft written communications including news updates, leadership messages and announcements.
+ Support the creation of visual and digital content for platforms such as email, intranet and social-style internal channels.
+ Help prepare materials for leadership meetings, town halls and team events.

Use insights to improve communication

+ Track engagement and feedback on key communications.
+ Provide basic reporting to help improve clarity, reach and timing.

Assist crisis and during key business moments

+ Support timely communication during operational issues or crises.
+ Help coordinate updates between teams to ensure accurate, consistent information.

Contribute to a positive employee experience

+ Support the delivery of company-wide initiatives that strengthen culture, connection and engagement.
+ Assist with coordination of events, campaigns and recognition moments that bring our values to life.

Other Duties

+ May be asked to carry out additional tasks, projects, or responsibilities as required, in alignment with the scope and level of the position, to meet changing business needs.

Qualifications/Assets

IDEAL EXPERIENCE

1 year of experience (or internship/co-op experience) in internal, employee, or corporate communications, or a related field such as marketing, HR, or operations. Great writing skills and the ability to communicate clearly and with warmth. An organized, detail-focused approach with strong time management. A willingness to learn how to translate business updates into simple, engaging messages. Confidence working with multiple stakeholders, including leaders across the business. A collaborative, proactive mindset.

EDUCATION

Diploma in Communications or Marketing (or a combination of education and experience in a related discipline).

CRITICAL CAPABILITIES

Experience with digital engagement or intranet platforms. Basic design, video or editing skills. Experience creating content for social or internal channels.

ABOUT HARBOUR AIR

Harbour Air is North America's largest seaplane airline, a quintessential west coast experience offering up to 300 daily scheduled flights, charters, and scenic tours showcasing British Columbia's coast and beyond. Our people are the backbone of our organization, and we are committed to creating a culture that inspires one another to achieve extraordinary success. With around 500 employees and a fleet of 45 aircraft, Harbour Air serves 15 coastal communities in BC and Seattle, USA. The airline became the world's first and only fully carbon neutral airline and is strongly committed to being an industry leader on sustainable initiatives mitigating climate impact. Operating the world's first fully-electric aircraft is a testament to the phenomenal teamwork and culture that exist at Harbour Air. For more information, please visit www.harbourair.com

APPLY NOW:

Please submit your application through our ADP.

DEADLINE

: Open until filled

We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.

Harbour Air is an equal opportunity employer, we are committed to Diversity and Inclusion and value a diverse workforce. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and communities we serve.

Harbour Air is committed to developing a barrier-free recruitment process and work environment. Accommodations in relation to the job selection process are available upon request. If you require any accommodation, please email jobs@harbourair.com and we'll work with you to meet your accessibility needs.