Internal Affairs Assistant
Toronto, ON, Canada
Job Description
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- Create, organize, and update course-related information within the student system as needed
- Handle the creation of product links, listing, and delisting in the online course marketplace
- Set discount rules for the paid marketplace according to specific rules and time periods
- Deal with manual order entry, refunds, and course changes for various campuses
- Respond promptly to a wide variety of customer inquiries in a high-volume environment, which would include but not be limited to time of the class, place, class materials, and cancellations, etc.
- Send reminder of time schedule to customers prior to classes via email and other platforms
- Administer with the sign-in process before classes
- Act as a receptionist to assist customer services in person when customers come into the classrooms
- Other assigned duties as required
- Proficient in spoken and written Mandarin
- Availability to work a minimum of 3 days per week
- Basic knowledge of Google Sheets/Excel
- Impeccable communication skills
- Professional appearance and excellent customer service skills
- Proficient organizational and time management skills
- Ability to thrive in a fast-paced environment
- Experience in a similar role would be an asset
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- French not required
- Day shift
- Evening shift
- Night shift
- Chinese (required)
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Job Detail
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Job IdJD2309025
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationToronto, ON, Canada
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EducationNot mentioned