Job Description

TRANSX LTD

Operating for over 50 years; the

TransX

is one of the largest Canadian providers of premier integrated transportation and logistics services across North America. With 11 locations across Canada and the USA, approximately 900 company employees, and over 4000 trucks, trailers, and containers, our team is dedicated to building strong business relationships and providing service excellence to support our customer's business needs.

SUMMARY -

Intermodal Coordinator PT

Shift: Monday to Friday 20:00-01:00


Reporting to the Manager Intermodal Operations, the Intermodal Coordinator is accountable for monitoring and reporting any reefers issues related to Temperature/ Mechanical / Fuel. This role requires a high level of attention to detail, and the ability to work in a fast paced environment. The Intermodal Coordinator will act as the point of contact between TransX operations and CN. As a key resource within TransX, the Intermodal Coordinator is expected to align with the TransX Core Values for Teamwork, Safety, Innovation, Accountability, Integrity and Respect.

KEY ACTIVITIES

Duties and responsibilities include, but are not limited to:

1.

Monitor Alerts and Temperature Discrepancies

Review and investigate when an email alert is received for a reefer Based on the alert and reefer condition take appropriate action: If the unit is in transit contact CN to request reefer re-fueling or mechanical checks at accessible terminals. If the unit is not in transit but loaded, reaching out to respective city dispatch and/or CallCenter to arrange for service. Using telematics portal, confirm that the reefer set points matches the order and manifest temperatures in TMW and on customer bills Report units which are offline or have a code to Call Centre to arrange for repair Report units of concern to dispatch, with rail ETA's, to arrange pick up and repair as needed Log all alerts, low fuel or suspected faulty reporting on the Daily Telematics Report

2.

Addition Telematics Activities

Review and accordingly flip reefers to cycle/continuous based on requirement Seasonally tracking ice cream, meat and high priority loads for set temperature, box temperature, alarm codes, and fuel levels

SKILLS & KNOWLEDGE

Education

Minimum 1 year of dispatching experience in road or rail operations Minimum high school diploma Post-secondary or logistics certification preferred Excel medium to advanced level required

Experience

Experience in a fast-paced environment, critical thinking skills, communication skills, time management skills, and the ability to work independently or with minimal supervision Computer proficient in a variety of software applications (TMW, Microsoft Excel, Telecommunications, CN One, etc. would be an asset. Excellent organizational skills, including time management, attention to detail, and ability to multi-task Excellent communication skills, ability to respond to inquiries quickly and accurately via email and phone Proficient in critical thinking, problem solving and decision making Ability to analyze and compile data and information accurately Proficient in a variety of software applications (TMW, Microsoft Excel, Telematics, CN One, etc.) Strong interpersonal skills, ability to build and foster relationships with internal and external customers, driven to achieve high levels of customer satisfaction Knowledge of Canadian geography and CN's terminals and rail sidings. Knowledge of CN's network including terminal abilities, terminal challenges, and cutoffs.

BENEFITS & PERKS

WHY JOIN TRANSX?

Large, Canadian owned company Operating for over 50 years Leading transportation and logistics services 11 Terminals across North America Competitive compensation Partnered training programs and learning supports

BENEFITS

RRSP company match programs Referral bonus program Training and tuition reimbursement

RECOGNITION PROGRAMS

Annual employee recognition & appreciation events Years of service awards Employee spotlights in our TransX Newsletter Safety recognition Annual performance incentives

OTHER PERKS

Employee and family assistance program Encouraged work-life balance Corporate discounts at partnered organizations (gyms, travel, clothing, equipment, etc.) Team environment Professional & personal growth

APPLY TODAY!

TransX Ltd. is committed to building a culture of diversity, equity and inclusion also welcomes applications from women, racialized persons, Indigenous peoples, persons with disabilities, and persons of all sexual orientations and genders. All qualified individuals who would contribute to the further diversification of our organization are encouraged to apply.


If you require accommodation for the recruitment process, please let us know at the point of application.

We thank all candidates for their interest; however, only candidates selected for an interview will be contacted.