Job Description

Job Type: Employee

Duration in Months (for fixed-term jobs): 27

Job Family: Academic Advising

# of Open Positions: 1

Faculty/Service - Department: Undergraduate Studies, Faculty of Science

Campus: Main Campus

Union Affiliation: SSUO

Date Posted: July 06, 2023

Closing Date: July 17, 2023

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

Hours per week: 35

Salary Grade: SSUO Grade 10

Salary Range: $75,743.00 - $95,678.00

About the Faculty of Science:

Welcome to the Faculty of Science, a great place to learn, to explore, to question, to discover \xe2\x80\x94 opening your mind and pushing boundaries. It\xe2\x80\x99s an exciting time to be part of a rewarding career in life sciences, natural sciences and mathematics. You will have access to world-class facilities, including our Science, Technology, Engineering and Mathematics (STEM) Complex, our extensive Biosciences Complex and our cutting-edge Advanced Research Complex, that are the envy of many universities. We have strong links with a multitude of government and private research centres, providing countless opportunities and experiences.

We have become a true centre of excellence, earning recognition across Canada and abroad for our prowess in teaching and in our laboratories, where our researchers are addressing some of the most important and relevant scientific questions of our time. Our past is a testimonial to our passion, so will be our future. Will you be part of it?

Position Purpose
Reporting to the Manager, Undergraduate Studies Administration, the incumbent will create an outstanding student experience by providing guidance and advice on academic development, such as course and program of study selection, to students to ensure an exceptional student experience and student satisfaction. Plan and execute student interventions as well as give advice to students experiencing difficulties to increase student success and retention rates. Build strategies and programs to increase enrolment and retention rates as well as increasing visibility by promoting the University, programs and the Faculty\xe2\x80\x99s services at various on- and off- campus events.

In this role, your responsibilities will include:

• Assess student needs: Review student files to ensure that identification, interpretation,analysis, and assessment of student needs support the students\xe2\x80\x99 goals and respect the Faculty\xe2\x80\x99s processes. May consult with colleagues and/or meet with students to further explore their needs.
• Establish study plans: In consultation with students experiencing academic difficulties, develop a study plan which enables the student to improve his/her academic performance, reach his/her academic goals and promotes student retention.
• Plan interventions: Ascertain the accuracy of the diagnostic outcomes and considerations to ensure the quality of the intervention and review and revise the intervention plan to make sure that it will address the student\xe2\x80\x99s needs.
• Execute interventions: Meet with students experiencing academic difficulties to provide guidance by informing them and giving them advice on programs of study, program and course prerequisites, graduation requirements, departments, agencies, institutions and other on- and offcampus services. When necessary, will refer students to the appropriate services (ex. tutoring services), departments or support tools.
• Give advice to national and international students, student mobility, and experiential learning: Counsel national and international students to ensure full integration to their program of study as well as student life on campus. Provide guidance to students participating or interested in participating in the student mobility program by providing information on the program, course selection and equivalences, etc.

What you will bring:

• Bachelor\xe2\x80\x99s degree in education or a related field.
• Experience in the education field or academic advising or a combination of both.
• Knowledge of academic programs (ex. regulations, degree requirements, prerequisites and course descriptions) at the high school, college, undergraduate and postgraduate levels.
• Strong knowledge of and experience revising, interpreting, communicating and applying processes, policies and methods to individual cases varying in complexity.
• Experience providing client service.
• Experience elaborating strategies and activity plans for students.
• Experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access), word processing, Windows and Internet.
• Experience in mentoring and/or coaching an asset.
• Strong communication skills.
• Ability to solve problems, make fast decisions and negotiate with students.
• Organizational and analytical skills attention to detail and ability to work within tight deadlines.
• Listening skills and strong work ethics.
• Judgment, independence, diplomacy and discretion.
• Bilingualism: French and English (spoken and written); to be considered for this position, candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa:

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact hrtalentmanagement@uottawa.ca to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click to find out more.

If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 \xe2\x80\x93 Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.

University of Ottawa