Job Description

The Opportunity:

Our client, a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax, and related services is seeking an Intermediate SAP SCM Consultant. As a CRM Consultant, you will focus on administrating and supporting SAP CRM modules running on S/4HANA environment. You will have the opportunity to \xc2\xb7provide on-going SAP CRM functional and technical enhancements, incident troubleshooting and resolution. This candidate must have their security clearance and be located in Quebec or New Brunswick.

What You\'ll Be Doing:

• Provide on-going SAP CRM functional and technical enhancements, incident troubleshooting and resolution. Ultimate goals are to exceed client expectations, meet agreed-upon Service Level Agreements and KPIs.
• Supervise and coach junior colleagues and manage parts of client engagements.
• Build strong business relationships with potential clients.
• Enhance your SAP and consulting skills through various learning and certification opportunities.
• Promote and foster collaboration and knowledge sharing between practitioners within our clients SAP practice.
• This role will require you to be on call. Together with the team, provides a 24x7 hours a day, 7 days a week support for major incidents related to clients\' system integrations.

• Bachelor\'s degree or diploma/college degree in Computer Science, Information Systems or an equivalent discipline.
• Minimum 3 years of experience in SAP CRM functional. Additional knowledge of CRM technical (ABAP OOP, Model View Controller Programming, BSP Workbench Component, One Order Framework) is preferable.
• Minimum 1 full SAP life-cycle CRM experience, including post go-live production support.
• Excellent interpersonal relations and demonstrated ability to work with others effectively in team environment.
• Superior verbal and written communication skills
• Proven analytical skills and systematic problem solving
• French speaking will be highly desirable

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