Job Description

Job Type: Employee

Duration in Months (for fixed-term jobs): N/A

Job Family: Project Management

# of Open Positions: 1

Faculty/Service - Department: Operations & Exam Centre

Campus: Main Campus

Union Affiliation: SSUO

Date Posted: September 21, 2023

Closing Date: October 02, 2023

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

Hours per week: 35

Salary Grade: SSUO Grade 10

Salary Range: $75,743.00 - $95,678.00

About Student Affairs :

Student Affairs is at the very heart of the student experience at the University of Ottawa. We recruit the very best future students, support them throughout their university years and leave them well-prepared for fulfilling careers and future studies. Our team of more than 600 dedicated staff provides the services that keep students happy, well and thriving as they pursue their ambitions. We help them apply and enrol for courses, we oversee 11 residences and an award-winning Dining Hall, we organize fun events and varsity sports activities, we run an innovative career development and experiential learning program and much more!

There\xe2\x80\x99s nothing more rewarding than helping future generations reach their full potential at a world-class university. With our wide variety of career opportunities and professional development pathways, we\xe2\x80\x99re sure that you\xe2\x80\x99ll enjoy the experience as much as our students do.

Position purpose:

Reporting to the Manager, Academic Accommodations, the incumbent helps the Manager and unit leaders to coordinate and manage the implementation of all continuous improvement plans and projects so as to meet planned deadlines. They provide leadership and expert advice in designing a proper management framework for projects and initiatives. You will propose tools, practices and processes to ensure optimal performance.

In this role, your responsibilities will include:

Project management: Establish a project management framework for all projects to support management with the implementation of project plans and ensure the sound management of improvement projects, including continuous process improvement. Develop, manage and implement, in collaboration with unit managers, project plans taking into account key project management components (e.g. objectives, risk analysis, procedures, budgets, schedules, performance indicators, contingency plans).

Performance management: Establish a dashboard of performance indicators for visualizing and analyzing raw data to identify issues, challenges and trends. Identify relevant performance indicators for data analysis, develop data collection tools, coordinate data collection, analyze data and track performance indicators. Write performance management reports and propose recommendations to the management team to support informed decision-making and guide continuous and sustainable improvement efforts.

Continuous improvement: Facilitate focus groups and work sessions with stakeholder representatives (e.g., members of the student community, faculty and support staff, external partners) aimed at identifying outcomes, processes and procedures to be improved and the means to achieve them. Develop working practices, processes and tools to support management with the implementation of a continuous improvement culture.

Evidence-based research: Be on the lookout for best practices in order to recommend and implement operational improvements within the sector. Prepare reports and make recommendations to sector management to guide development strategy. Keep abreast of best practices in project management, organizational performance and the evaluation of programs, initiatives and processes in order to effectively support the management team in its efforts to create and consolidate a culture of sound management, continuous improvement, professional responsibility and accountability.

What you will bring:

Project management knowledge normally acquired through post-secondary training

At least five years\' relevant experience in project management and performance management

Experience in process development, review and documentation (Lean Six Sigma training an asset)

Proven experience in preparing and facilitating presentations and working sessions with a variety of audiences, of different sizes.

Skills and aptitudes: planning, initiative, customer focus, teamwork and collaboration, environmental awareness, critical thinking, oral and written communication, self-awareness and interpersonal skills.

Demonstrated ability to work under pressure, on multiple projects simultaneously, and to meet strict deadlines.

Good capacity for analysis, synthesis and rigor

Good ability to write reports and make recommendations

Bilingualism - French and English (oral and written)

Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa:

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact hrtalentmanagement@uottawa.ca to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click to find out more.

If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 \xe2\x80\x93 Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.

University of Ottawa