Job Description

Why WestJet:

Every WestJet journey has the potential to enrich lives; a career with us is no exception.


WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we're going global.

Join us, this is where your career story takes off.

Overview of role:

The Intermediate HRIS Technical Analyst is a technical and functional resource within the Enterprise Technologies - IT People team, supporting JD Edwards Enterprise 9.2 and Dayforce HCM and payroll modules. The Intermediate Analyst will support WestJet's journey to transition from our current on-premises JD Edwards HCM and Payroll to Dayforce's cloud-based HCM system by working with both the operational team and the project team through design and implementation.





The Intermediate Analyst will work within the current JD Edwards system by administering day-to-day support for the Payroll and People Services teams by supporting critical improvements, troubleshooting issues, supporting reporting needs through SQL and resolving incidents. When the transition to Dayforce is complete, the Intermediate Analyst will administer day-to-day support for Dayforce.





The Intermediate Analyst will also be asked to provide input on developing requirements, proposing solutions and contributing to the design of Dayforce's HCM modules. Playing a key role in change, incident, and operational management for the product stack, the Intermediate Analyst will maintain the stability and functionality of the systems supported.

Key deliverables / responsibilities include:

Reporting, mass corrections, bug fixes, and rate table management. Support the configuration of HCM foundational tables, data elements and objects, UBE definitions, and SQL interface support, creation and running within JD Edwards Contribute to requirements, spec documents, design, and delivery of Dayforce HCM Participate in sprint stages for the project delivery team and operational team. Understanding of overall architecture of technology supported and how to identify and troubleshoot challenges Ticket management within ServiceNow and Jira Follow established practices for IT Change Management Maintain and identify areas for improvement of security posture within technology supported

Experience and qualifications:

Bachelor's degree in Technical Field 3+ years in JD Edwards HCM and/or other HCM cloud-based support preferred ITIL certification preferred Excellent time management skills, ability to manage multiple items Incident and problem management skills Willingness to learn related technology and business process Ability to determine root cause from outcomes

The benefits of being a WestJetter:

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:


A fun and friendly culture with colleagues who work together to win Travel privileges for you and your family, effective from your start date Savings and Benefit programs that are flexible to meet your specific needs

Think we are a fit? Apply now!

About WestJet Group of Companies

Together with WestJet's regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships.

Our Safety Promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.



WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our Commitment to Diversity and Inclusion

We embrace what makes us each unique, and what makes us uniquely WestJet - and that is our people. WestJet is committed to creating an inclusive workplace that celebrates our differences by way of diversity, equity, and inclusion. As an equal opportunity employer, we want to you bring your full self to work and feel appreciated for your contributions.





At WestJet, we welcome unique skills, experiences, and backgrounds - if you're passionate and excited about this role, we encourage you to apply even if you do not meet every single qualification in the posting. We are committed to inclusivity, equity, and accessibility in the selection process. If you require an accommodation during the recruiting process, please let our Talent Acquisition team know.





We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.



For more information about everything WestJet, please visit WestJet.com.



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