Job Description

Employment Type

Expression of Interest for SGEU Term less than 9 months

Location(s)

SK

Salary Range

$41.934 - $51.038 Hourly

Salary Supplement

included in hourly salary range (in-scope)

Why eHealth?

We may be biased, but eHealth Saskatchewan is the place to be right now! As the result of a province wide consolidation of IT services in the health care sector, we have seen substantial growth in our organization that is only going to increase as we aim to meet our expanded mandate and the immense need for our support. This gives our people a unique and rare opportunity to truly create, build, improve, and leave their mark on a growing organization.



We are a Treasury Board Crown Corporation that focuses on digital technologies to enable, support, and enhance high quality health services across the entire province. There is no greater job satisfaction than knowing the work you do is directly related to saving a life or bringing a new one into the world. Although we may not be front facing with patient care, we have a huge role in maintaining and improving IT systems and supporting health care providers and teams throughout Saskatchewan in delivering the best possible care to patients, citizens, and health system users. Programs range from primary care to acute care, and includes laboratories, pharmaceuticals, and diagnostics. Additional programs and services that support patient care and information include Virtual Care, MySaskHealthRecord, the Provincial Electronic Health Record, Health Registries (eligibility for health services/distribution of health cards) and vital event records.



Our vision is "Connected healthcare, accessible to everyone, everywhere" with a mission to "Collaborate to transform healthcare through the use of information and innovative technology". It is a complex environment, constantly evolving and quick to change as we live our values of excellence, integrity, teamwork, courage, resilience, and collaboration.

About the Role:

As a key member of the Referral Management Services Unit, reporting to the Manager of Provider Services, you will play a central role in delivering eHealth Saskatchewan's strategic initiatives. This position is instrumental in supporting the planning, implementation, and operational management of referral management software and its associated provincial infrastructure.



We are seeking a motivated and skilled Business Analyst who brings a balance of analytical thinking, collaboration, and business acumen. You will be joining a high-performing team where agility, innovation, and meaningful community impact guide our work. This is an exciting opportunity for someone with an intermediate BA skillset who thrives in dynamic environments and is committed to continuous improvement through Agile practices.

Key Responsibilities:

Gather, analyze, and document business workflows, functional and non-functional requirements, and technical specifications. Work closely with stakeholders, end users, and third-party vendors to align business needs with technical solutions. Translate business objectives into actionable user stories, acceptance criteria, and system documentation. Collaborate with cross-functional teams using Agile methodologies (e.g., Scrum or Kanban) to support product planning, backlog grooming, sprint reviews, and retrospectives. Assist in solution planning and implementation to optimize system performance and enhance user experience. Facilitate user acceptance testing (UAT), training, and onboarding to support successful adoption of solutions. Recommend and implement process improvements with appropriate governance, privacy, and security controls. Contribute to change management and ensure seamless transitions into operational support services.

Qualifications and Experience:

Minimum 3 years of experience as a Business Analyst or similar role in a support environment. Post-secondary degree/diploma in Computer Science or a related field. Intermediate-level BA skillset, including requirements elicitation, stakeholder engagement, use case creation, and process modeling (e.g., BPMN, UML). Experience working in Agile environments, with knowledge of Agile ceremonies, artifacts, and tools (e.g., Jira, Confluence). Strong understanding of databases, data integration concepts, and solution design. Familiarity with commercial software applications and healthcare business processes (e.g., EMR, EHR systems). Background in training, facilitation, and end-user support. IIBA Entry Certification in Business Analysis (ECBA), or equivalent knowledge and experience. ITIL Certification (Asset).

Competencies

Communication

Clearly and effectively articulate business needs, solution rationale, and technical information to diverse audiences. Develop accurate, concise, and audience-appropriate documentation.

Leadership

Facilitate collaborative planning and drive team consensus across multidisciplinary groups.

Support the adoption of change and champion continuous improvement

Problem Solving

Interpret and apply technical concepts to solve business challenges. Evaluate multiple options to recommend practical and innovative solutions.

Interpersonal

Build trust-based relationships with colleagues, clients, and stakeholders. Promote a user-centered approach to solution design.

Organizational

Manage multiple priorities effectively in a fast-paced, changing environment. Demonstrate initiative and independence in meeting deadlines and goals.

Analytical

Ability to identify, explore and evaluate options on data processes and methodologies, information technology and potential systems design to make feasible recommendations

Technical

Translate business requirements into technical specifications. Support system configuration, testing, and integration activities within complex IT environments.


If you are passionate about technology's role in improving healthcare services and are ready to make an impact through thoughtful analysis and collaboration, we want to hear from you.

Level:

SGEU-10SIT

Employment Type:

Temporary Full Time term till March 31st, 2026

Anticipated Start Date:

September, 2025

Location:

Saskatchewan (On-site)

We are committed to workplace diversity.

Number of Openings

1

Closing Date

: Aug 25, 2025, 12:59:00 AMContact Us

recruitment@eHealthSask.ca