Job Description

Citizen Relations is an international public relations agency with a global presence. We create meaningful moments and impactful change that the world needs to see, authentically influencing brands into conversations in a way that matters.



Our POV is simple. Consumers of all kinds have evolved - they are more informed and more sceptical than ever before. In order to make a connection, you have to find common ground between people and your company and what you stand for. When you do it right, you earn their attention and actions and a changed perspective, behaviour or attitude. And this approach has worked, allowing us to get results for some of the biggest brands in the world - and win some awards along the way.

Role Summary

We are seeking an Intelligence Analyst to join our Toronto-based Intelligence & Insights team.

This role is ideal for someone with at least 2 years of hands-on experience in analytics reporting who is passionate about building their career at the nexus of AI x Analytics.

You will support the team in gathering and analyzing data, automating routine tasks, and delivering insights that inform strategy and decision-making for leading brands.

Responsibilities

Collect, analyze, and interpret data from social media and digital platforms to identify trends, patterns, and actionable insights. Use Python to support data analysis and automate simple data processing and reporting tasks. Leverage AI-powered tools and platforms in daily work (e.g., for data analysis, content summarization, or trend detection). Conduct social listening using standard analytics tools to monitor brand reputation and consumer sentiment. Prepare clear, concise reports and visualizations to communicate findings to internal teams and clients. Stay current on analytics, AI, and social media trends relevant to the marketing industry.

Qualifications

Education in a relevant field (e.g., Information Systems, Analytics, Market Research) 2+ years of analytics reporting experience in startup or agency environment Working experience with Python for data analysis or automation of routine tasks. Experience using SEMRush, Google Analytics (GA4), Looker Studio, Tableau Demonstrated interest in AI and experience using AI-powered tools or platforms in a professional context. Familiarity with social media analytics or basic social listening tools. Strong analytical, problem-solving, and communication skills. Ability to work collaboratively in a team environment. Exposure to social listening platforms (e.g., Brandwatch, Sprinklr, Talkwalker) at a basic or intermediate level is an asset

What's in it for you:

We value the 'whole you'

An innovative and entrepreneurial work environment that promotes ingenuity and individuality - with the best of colleagues, and the best of clients Hybrid work models and flexible hours, plus a work from anywhere policy for short-term stays in other regions Generous Vacation starting at 3 weeks + 1 extra week over the holidays Agency summer days (exact policy differs per campus and agency) Modern, open co-working spaces with coffee & snack bars, located in great city neighborhoods, close to shops and restaurants and easy access to public transport Dogs allowed, dedicated Play Room to support families and Private wellness room (in select offices) Team social events - holiday parties, seasonal gatherings, weekly happy hours, inspiring speakers and more!

We are obsessed with learning and being better humans

In-house learning & development sessions and annual career and growth conversations' Access to internal network of opportunities across all agencies Internal EDI group(s), programs & initiatives across Plus Company and opportunities to be involved in employee resource group(s)




Check out our EDI report here to learn more about our work and commitment towards equity.

We invest in your health and wellness:

Flexible benefits to support your individual lifestyle and life stage - with access to a personal wellness spending account you can use for a wide range of wellness expenses, including gym membership fees, pet care, education expenses, and much more! Comprehensive mental health support including access to a virtual mental health therapy clinic providing you with personalized therapist guided iCBT programs and live therapy, access to health clinicians 24/7, and a holistic array of other health and wellness resources to support you and your family. Dedicated play rooms for days you need to bring the kids and health and wellness rooms when you need a place to get grounded. A responsible sick & personal absence days policy designed so you don't have to worry the moment a personal obligation or emergency arises. Maternity leave top up program.




Expiry Date Notice: This job description expires on July 21, 2025.


We're humbled by the number of talented people who apply to work with us every day. And, we thank each and every one of you. Truly. We'll reach out directly to those we'd like to meet for an interview.



Creating meaningful work means embracing different perspectives. We are an equal opportunity employer and do not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation. Not only are these provisions protected by provincial and federal law, embracing difference is what makes Citizen Relations what it is--and we wouldn't have it any other way. We pride ourselves on our inclusive and accessible workplace. If you need any accommodations during the interview process to make it work for you, let us know.



By joining Citizen Relations, you become part of Plus Company, a unique partnership of forward-thinking creative agencies. As a network, we unabashedly believe anything is possible. Why? Because possibility is what powers the big dreams and limitless drive of an entrepreneur. And entrepreneurial agencies are what we're made of. A whole network of them.

Employee & Job Applicants Privacy Notice

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