VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: "Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home." Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our team members manage their own schedules in the community and they say, "The freedom and flexibility can't be beat." Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs. Team members tell us "I love the inclusive culture. I feel welcome and at home."
Pay Range
Commensurate with Experience.
This position is responsible for the planning and delivery of operational efficiency for integrated scheduling coordination across personal support, nursing and rehab services within Integrated Client and Community Care. This position provides operational leadership for the Emergency Response Team (ERT), Intake and Information Management Support (IIMS), Integrated Care Programs, Team Assistants, Team Leads, full-time Nursing and Rehab Coordination teams and all part-time Coordinators. Integrated Operations Supervisors also oversee and participate in the ongoing implementation and improvement of the After-Hours and On-call services provided by the Integrated Client and Community Care Department. The role ensures alignment with operational targets, centralized scheduling for all operations teams, enhances workforce deployment, supports system-wide operational and scheduling effectiveness, and service integration.
Key Areas of Accountability:
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