Job Description

Intake Coordinator (Maternity Leave)

This is to fill a one-year maternity leave position.

You're looking for a job that provides you with a sense that what you do matters. Having variety in your day is important, and you're looking for something that allows you to use your attention to detail, love of systems, and propensity for technology to good use. You enjoy working with and interacting with people while also being able to work on your own.

Our Intake Coordinator is key to the success of our team. In this role you get to help people find the best counsellor, RMT, acupuncturist or nutritionist for them, their schedule and need. You then get to support our team of therapists through your administrative skills and warm personality. You will leave each day knowing that what you do makes a difference, and that you have a key role in helping people succeed in their goals to be emotionally, mentally and physically healthy.

Minimum Qualification Requirements

:

1-3 years Office administrative experience Familiarity with mental health terms and the counselling process

Other Qualification Preferences

:

Commitment to providing excellent customer service Familiarity with Outlook, Janeapp and a customer records management system (we use Zoho/Bigin) Comfortable with learning various forms of technology

Core Competencies:

Excellent written and verbal communication skills Detail-oriented Organized Digitally literate Passionate about caring and response customer service to clients and team Quick learner Able to switch tasks easily Team player Work independently Efficient

Hours

:
Monday-Thursday with a possible Saturday 4-6 hour shifts, times may be flexible.

Job Duties and Responsibilities

:

1. Provide quality care for Clinicians and Clients through technology, attention to detail and a warm and welcoming attitude

2. Networking and Marketing support

3. Work closely with our Business Operations Manager

4. Create social media posts

5. Other duties as discussed

Job Types: Part-time, Permanent

Pay: $23.55-$25.00 per hour

Expected hours: 14 - 18 per week

Benefits:

Casual dress Extended health care On-site parking
Schedule:

4 hour shift Monday to Friday Weekends as needed
Work Location: In person

Application deadline: 2025-03-28
Expected start date: 2025-05-05