Intake Coordinator Job in Innovative Occupational Therapy Services

Intake Coordinator

Kitchener, ON, CA, Canada

Innovative Occupational Therapy Services

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Job Description

Coordinate new referrals from intake through to service initiation

Connect with clients to gather key information and provide clear, supportive explanations of the process

Document client needs related to physical, emotional, and cognitive challenges

Prepare and manage intake forms and digital documents, ensuring timely completion and follow-up

Maintain ongoing communication with clients and referral partners to provide status updates

Track the progress of each intake to ensure nothing falls through the cracks

Build strong relationships with legal, healthcare, and community partners to support seamless client care

Provide thoughtful, trauma-informed communication to individuals who may be overwhelmed or in distress

Support clients in understanding next steps and available services

Contribute to a high-quality, client-centered experience from first contact to service launch

Need HCAI and MVA Experience

Needs Experience with Serious Injuries

Job Type: Full-time

Pay: $20.00-$24.00 per hour

Expected hours: 40 per week

Benefits:

Casual dress Company pension Dental care Disability insurance Extended health care Life insurance On-site parking Paid time off RRSP match Vision care
Work Location: In person

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