Job Description

CURIE (Canadian Universities Reciprocal Insurance Exchange) located in Burlington; Ontario is seeking a full-time Insurance & Member Services Administrator to join our team on a permanent basis. As the Administrator, you will provide service to our members with broad and diverse set of fundamental activities in principal areas of insurance and member services including policy creation, information gathering, managing certificates of insurance, coordinate renewal premium packages, policy issuance, and examining various member data requirements for insurance.The ideal candidate is an organized, detail-oriented, self-starter who can manage multiple projects with accuracy and has a willingness to learn new skills. The chosen candidate will report directly to the Director, IT & Member Services, and will be responsible for providing a broad range of general commercial property and casualty insurance and administrative support to members and staff across our various company departments.Key Responsibilities: Insurance Services

• Manage annual policy creation and issuance to all members. Updating policy wording and dates, proof reading, scanning and collating documents as needed.
• Review insurance policies pertaining to CURIE and its Subscribers needs. Reviewing the terms and conditions and providing input on adjustments and modifications.
• Manage the issuance of Certificates of Insurance, reviewing, approving, and supporting member requests.
• Creating, tracking, and uploading custom endorsements as needed.
• Data entry, document organization and filing. Completing various ad-hoc tasks, reports, and supportive needs.
• Gather appropriate and accurate background information on potential and existing members provided through various intake forms.
• Ability to work under pressure and adhere to tight deadlines.

Member Services

• Deliver exceptional service to CURIE members and prospects. Identifying Subscribers needs and provide them with advice and guidance.
• Assist Members with accessing training and general documentation, while responding to various member inquiries.
• Assist members with training, accessing various systems and instructing on how to access these areas.
• Supporting CURIE members; answering questions, resolving issues, supporting members with using applications, accessing reports, and ad-hoc requests.
• Member Focus; Teamwork; Communication; Accountability; and Innovation.
• Prepare various underwriting portfolio documents for renewal meetings and general business analysis.

Requirements:

• Advanced knowledge of Word, Excel, and PowerPoint an asset.
• Highly organized and exceptional attention to detail.
• Strength in managing multiple deliverables simultaneously.
• Ability to work in a dynamic, fast paced operational model & lively environment.
• Excellent track record of work performance, attendance and punctuality and demonstrated commitment to ongoing professional development
• Enthusiastic and collaborative team player, willingness to learn and lead projects
• Understanding of commercial insurance

Education & Experience:

• Post Secondary Degree or Diploma
• 3 - 5 years minimum insurance experience as a client service representative or underwriting assistant
• Experience working within a commercial insurer or brokerage.

Compensation: At CURIE, our collaborative, energetic culture is grounded in our guiding principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.If this opportunity is right for you, please email your covering letter and resume. We would like to thank all applicants in advance for their interest, but only those selected for an interview will be contacted.Job Types: Full-time, PermanentSalary: From $48,000.00 per yearBenefits:

• Company events
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care
• Wellness program
• Work from home

Flexible Language Requirement:

• English not required

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Burlington, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• Commercial Insurance: 3 years (required)

Language:

• English (required)