Job Description

Truthfulness | Fairness | Value | Loyalty

As one of Canada's largest insurance providers, Western has more than 220 locations across Canada. With over 2,100 team members, our actions are anchored in our Guiding Principles, Truthfulness, Fairness, Value, and Loyalty. We take care to deliver the right insurance solution every time so our customers can live confidently.

Insurance Advisor - Employee Benefits Service Centre

As an Insurance Advisor- Employee Benefits Service Centre with Western Financial Group, you will be responsible for managing an assigned portfolio of employee benefit clients. You will provide ongoing support for existing client and build your portfolio with the addition of new policies. You will be responsible for providing exceptional customer service to our external clients and internal partners.

Here is what a typical day looks like

Analyzing clients' risks and exposures, providing options and solutions for their consideration and cross-selling Western Financial Group products

Providing a detailed action plan to the Manager, Employee Benefits Service Centre for all groups in retention scenarios

Aligned with defined targets, engage in ongoing client connections by supporting plan administrators in the daily administration of benefit programs, with a strong emphasis on Know Your Client (KYC) practices, to enhance service quality and client satisfaction

Executing program renewal processes, including negotiating rates and acceptance of renewal terms; proposing coverage changes; and developing retention strategies for at-risk accounts

Updating systems with New Group information, client communications and plan changes

Reviewing new business applications, preparing enrolment packages and following up with clients to obtain missing information

The value you bring

LLQP License required

Experience working from a desktop computer and navigating web-based platforms

Experience providing an exceptional client experience

The ability to communicate professionally in person, over the phone, and through email

A desire to learn our systems and processes.

The ability to gauge new opportunities through consistently executed client connections

Cultivate strong client relationships through active listening and personalized engagement, with a focus on identifying needs, driving premium growth, and delivering tailored insurance solutions that align with customer goals.




Hours: 37.5 hours/week



Location: Winnipeg, MB (Hybrid)



Salary Range: $46,000 - $65,000



Requisition #: 81936

What if I don't meet every requirement?

If you're excited about the role but your experience doesn't check every box - we still encourage you to apply. You may be the right person for this role - or we might have another that suits you even better!



At Western, we are dedicated to building a diverse, inclusive, and authentic workplace in the communities we work and live in If you have questions or require accommodation, please reach out to us.

Health and Wellness

We take pride in providing programs that add value to our people's lives - after all, they are our greatest asset. Eligible employees receive a competitive compensation package consisting of 3 weeks' vacation, 14 wellness days, company matching investment and savings programs, and 100% employer-paid group benefits, including a health care spending account.



For over 20 years, supporting our local communities has been a part of everything we do - it's engrained in our culture though the Western Financial Group Communities Foundation.