Job Description

YOU'RE AN insurance EXPERT AND BORN leader
The Opportunity
You're ready to develop your career as an insurance advisor and beyond. You're cool, calm, collected and always willing to share your insurance knowledge with your teammates. You bring your heart and ethics to work, treating everyone in a fair, even-handed manner. Whether helping out a colleague or providing advice to a client, your insurance expertise shines through, and you often bring out the best in others.
A Place to Belong
AMA is more than a workplace; it's a family. Together, we help protect the things that matter most to our more than one-million members--everything from roadside safety to retail savings, food security to childhood well-being. And with operations that span automotive, registries, travel, insurance and more, the opportunities to grow with us are almost limitless!
Building on a century of proud service in Alberta communities, we're passionate about making a meaningful difference in the places where we live and work. And that all begins with our people. As part of the AMA team, you'll enjoy:

• Competitive salary and flexible benefits
• Employer-paid retirement savings program
• Employee-exclusive discounts on travel, insurance, memberships, and more
• Free travel medical insurance for you and your immediate family
• Ongoing professional development
• Paid vacation and personal days, including a Volunteer Day and Me Day
• Flexible work models that make sense for your lifestyle

Who You Are

• You're passionate about a career in the insurance industry.
• You're a mentor who believes that when one person succeeds, the whole team succeeds.
• You're the ultimate people-person who's great at making connections.
• You enjoy the thrill of a sale and love achieving personal and team goals.
• You genuinely care about helping others and providing outstanding customer service.
• You know your stuff when it comes to insurance, and you like to stay on top of the latest products and services.
• You get that even the smallest detail can make a huge difference in someone's life.
• You're ultra-organized and always on time because you know it's important to clients.
• You thrive in a fast-paced environment and enjoy taking on new challenges.

How You'll Make an Impact

• Report to the Manager, Insurance Agency.
• Help clients protect what matters to them by identifying their insurance needs and advising on products and coverages.
• Promote and sell a host of product lines underwritten by AMA Insurance.
• Effectively articulate the value of our products and explain pricing in a simple, empathetic, and professional manner.
• Support existing clients with questions and updates to their policies.
• Determine risk eligibility and proper classification.
• Support less experienced advisors with more complex situations and policies.
• Provide insurance subject matter expertise to management and other departments.
• Suggest improvements to products, coverages, guidelines and manuals.
• Assist and support the manager in operational change initiatives.

What You Bring to the Table

• You have a high school diploma or equivalent (bonus points for related post-secondary education and/or a CIP designation).
• You're no newbie -- you have at least 2 years of insurance industry experience.
• You have your Level 2 - General Insurance Agent Certificate of Authority.
• You have the Accident and Sickness Certificate of Authority.
• You are actively working towards, or willing to pursue a CIP designation.
• Experience with insurance quoting and policy management software is a strong asset.
• You have a string sales mindset and are skilled in developing long-term client relationships.

Belonging Matters Here
AMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact recruitment@ama.ab.ca. We'll work with you feel supported throughout your journey with us.
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WORK MODEL: In-Office
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We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Skills Required