Job Description

Job Title:

Insurance Administrator

Reporting to:

Manager, Insurance and Investment Administration

Position Summary

We are seeking a detail-oriented

Insurance Administrator

to handle the daily processing of a wide range of insurance administrative transactions in response to client requests and contractual requirements. This role demands exceptional attention to detail, strong organizational skills, and the ability to manage a high-volume workload while meeting deadlines.

Key Responsibilities

Accurately process a high volume of daily transactions for various insurance products in response to client requests, ensuring completion within established timelines. Review incoming client requests to ensure all requirements are met prior to processing. Contribute to a culture of continuous improvement by assessing workflows, processes, and procedures, and recommending efficiencies to enhance customer service. Ensure high levels of client satisfaction by delivering work that meets client needs and expectations. Perform other duties as assigned by the Manager of Insurance and Investment Administration or the Chief Operating Officer.

Qualifications & Experience

3-5 years of experience in financial services administration, preferably with a strong foundation in insurance operations. Post-secondary education in business administration, finance, accounting, economics, or a related field. Bilingual (French and English) preferred, with strong verbal and written communication skills in both languages. Proven ability to meet high performance standards with a strong work ethic. Exceptional organizational skills and the ability to prioritize effectively in a deadline-driven environment. Highly developed time management and self-management skills. Self-motivated, with strong interpersonal skills and the ability to work both independently and collaboratively. Meticulous attention to detail, ensuring accuracy and consistency in all tasks. Innovative, solution-oriented mindset with a commitment to continuous improvement.

Work Environment

Hybrid work model, combining work from home with in-office attendance, as required by company policy.
Job Type: Full-time

Pay: $50,000.00-$60,000.00 per year

Benefits:

Dental care Extended health care On-site parking Paid time off Vision care
Ability to commute/relocate:

North York, ON: reliably commute or plan to relocate before starting work (preferred)
Experience:

Insurance Industry: 3 years (preferred)
Work Location: Hybrid remote in North York, ON