Established in 1970, Colonial Countertops brings over 50 years of excellence to the industry. Founded by Roko Kliman three generations ago, we are still family owned and operated today. We pride ourselves on quality, locally fabricating and installing custom countertops for residential and commercial projects alike.
Position Summary
This position supports the sales process through the scheduling of templates, service calls and installations for our customers. The Installation Schedule Coordinator is responsible for verifying that all files are completed, questions are answered and collaborates with the programming team. This position oversees the workflow from fabrication to installation and works alongside the production manager and office manager.
Job Duties and Responsibilities
Schedule and coordinate template, service calls and installation jobs
Verify that all files are completed, questions are answered, and the site is ready for the service
Update the Scheduler on a timely basis and communicate changes to the customers and internally
Serve as a central point of communication related to the job
Confirm job completion and address issues
Create Sales Orders for service calls
Follow up with the customers after installations to receive feedback, confirm receipt of invoice, and request payment
Assist the Branch Manager as requested
Work in a safe manner that complies with all safety guidelines
Contribute to team effort and complete other duties as required or assigned
Qualifications and skills
Minimum 2 years experience in a production scheduling role
Experience and knowledge in countertop production or similar industries an asset
Strong attention to detail and time management skills
Exceptional communication skills, verbal and written
Proficiency in Microsoft Office
Experience working in EPICOR or other industry-specific software an asset
Ability to multi-task and meet multiple and/or unexpected deadlines in a demanding environment
Ability to manage and coordinate many moving parts
Solutions-minded, upbeat and positive
Why work for Colonial?
We take pride in a work environment that's inclusive, and team oriented.
Colonial offers:
Extended Health and Benefits package after 3 months of full-time employment
RRSP program where we will match a portion of your contributions
family and employee assistant programs
competitive wages
casual attire
opportunity for growth within our organization.
Colonial Countertops fosters a safe work environment for each and every employee. We value all our employees and their families.
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Job Types: Full-time, Permanent
Pay: $48,000.00-$55,000.00 per year
Benefits:
Casual dress
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Profit sharing
RRSP match
Vision care
Experience:
Manufacturing/Construction: 1 year (preferred)
Scheduling in production environment: 2 years (required)
Work Location: In person
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