Job Description

Job Title:

Installation Manager

Location:

Calgary, AB

Department:

Operations / Service

Position Summary

We are seeking an experienced and motivated Installation Manager to lead our Calgary branch installation operations. This role is responsible for managing a team of 10+ technicians, overseeing residential installation jobs, and ensuring safe, efficient, and high-quality operations. The Installation Manager is a key member of the management team and plays a critical role in employee development, customer satisfaction, and operational performance.

Key Responsibilities

Lead, manage, and support a team of 10+ installation technicians at the Calgary branch Recruit, hire, onboard, and train new technicians Oversee daily scheduling, deployment, monitoring, and billing of residential installation jobs Review and manage residential installation jobs to ensure quality, efficiency, and customer satisfaction Manage and enforce workplace safety programs and compliance for the Calgary branch Oversee fleet maintenance, including service scheduling, inspections, and compliance Manage building and facility maintenance for the Calgary location Maintain inventory control of stock products, parts, and accessories Track, analyze, and report team performance against operational and financial objectives Promote and maintain positive relationships with customers and internal stakeholders Interface with office and administrative teams to support operational efficiency Actively participate as a member of the Overhead Door Company management team

Qualifications & Experience

Proven experience managing installation, service, or field operations teams (10+ employees preferred) Strong leadership, organizational, and people-management skills Experience with scheduling, job costing, billing, and performance tracking Knowledge of fleet and facility maintenance best practices Strong understanding of workplace safety programs and compliance Excellent communication and customer service skills Ability to manage multiple priorities in a fast-paced environment Experience in the overhead door, construction, trades, or service industry is an asset

What We Offer

Competitive compensation package Opportunity to lead and grow a high-performing team Supportive management environment Long-term career growth within a stable organization

How to Apply

Interested candidates are encouraged to submit their resume for consideration. Only those selected for an interview will be contacted.

Job Type: Full-time

Benefits:

Dental care Disability insurance Extended health care Life insurance On-site parking Paid time off RRSP match Vision care
Work Location: In person