Job Description

Are you ready to embark on an extraordinary journey to shape the future of Ontario's Legislative Assembly, with innovation and excellence in parliamentary operations? At the Office of the Assembly, we're not just supporting Parliament; we're a dynamic team dedicated to driving change and making an impact every day.



At the heart of our mission is to provide non-partisan administrative and procedural services to all MPPs, along with operational support for the daily activities of the Legislative Assembly of Ontario. Our success is intricately tied to the strength and diversity of our staff, as we champion our core values: integrity, inclusiveness, collaboration, and excellence.



This position oversees the operational element of the Legislative Protective Service ensuring that the mandate of the Service is met in an effective, efficient, and professional manner. The Inspector, Operations Manager, is responsible for planning, supervising, and reviewing the activities of all LPS personnel assigned to operations. Supervision is exercised over sworn and/or civilian personnel primarily through subordinate supervisors. The Inspector, Operations Manager, recommends comprehensive goals and objectives and is responsible for their implementation and results achieved. The administrative nature of the work requires considerable responsibility for making decisions regarding actions to be taken, independent judgment in the interpretation of policies and procedures, as well as application of laws.



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What You'll Do

You'll act with integrity to:


Plan, schedule, organize, assign, review and evaluate the work of LPS personnel in an effective and positive manner, with emphasis on mentoring and development, ensuring appropriate coverage for all shifts and assignments. Interpret laws, codes, policies, and procedures for staff; ensure legality and consistency of application. Respond to emergencies and unusual situations, direct personnel and equipment at major incidents and events and assumes Incident Command as appropriate. Prepare, review, interpret, and analyze a variety of information, data, and reports. Recommends and implements policies and procedures to improve operational effectiveness and enhancements to services or programs. Participate in the recruitment, selection and hiring of Service personnel. Endorse, support, and defend organizational objectives, by complying with organizational rules and procedures, suggesting improvements, and conveying a positive and professional image of the LPS to others. Represents the LPS at meetings, committees, and events, as assigned. Assist with development of goals, objectives, and work standards for the Service; assists with the development and administration of budget. Perform audits of Service elements to ensure compliance with policy, procedures, and standards. Maintain and direct the maintenance of LPS files. Develops, maintains, and exercises emergency response procedures.

You'll support our collaboration as you:

Manage and utilize the Canadian Police Information Center (CPIC) and Authorized Requester Information System (ARIS) in accordance with existing service policy, Federal, Provincial policy, and legislation concerning privacy and information. Maintain thorough understanding of Provincial Legislation governing Special Investigations Unit (SIU) Oversee professional standards investigations, investigates, and resolves concerns stemming from requests for service or complaints regarding Service delivery or personnel. Exhibit a service orientation toward internal and external customers, through respect, support, and cooperation. Contribute to building a positive work environment. Provide and coordinate mutual aide to partner agencies in accordance with Service policy. Act instead for the Director in his/her absence and performs other related activities as required.

How You Qualify

You demonstrate excellence through:


Must possess proven leadership skills to manage the day-to-day operations of the organization. This may be demonstrated through a combination of education, training, and senior law enforcement experience. Demonstrates the ability to manage, lead, and support organizational change and continuous improvement initiatives. Requires thorough knowledge of legislation, policies, and procedures relevant to the mandate of the LPS, along with strong strategic thinking and resource management skills to implement complex operational plans and work schedules. Excellent interpersonal and communication skills are required to effectively supervise subordinates, liaise with law enforcement agencies, and interact with the public and key stakeholders. Must demonstrate excellent judgment, problem-solving, and critical-thinking skills to oversee the enforcement of laws, respond to critical incidents, and manage highly confidential and sensitive information. Must demonstrate the ability to meet annual use-of-force and firearms certification standards. Strong written communication skills are required to develop policies, operational plans, reports, and briefing notes. Requires eligibility for designation as a Peace Officer. Requires completion of all basic Peace Officer training, the Senior Police Administration Course (or equivalent), and role-specific training, including but not limited to Provincial Public Order Commanders Course, firearms and tactical training, and incident command courses.

Here's what awaits you:

A dynamic and unique work environment within the Legislative Precinct. A dedicated team of professionals committed to public service. A comprehensive benefits and pension package, including short-term sickness coverage and personal days. Ongoing training and development opportunities to support your career growth. Access to an employee and family assistance program.

If you're ambitious, passionate, and ready to make your mark, seize the opportunity by visiting us at www.ola.org and selecting "Careers" at the bottom of the page for more details.



Join us in shaping the future of Ontario's Legislative Assembly. Your journey starts here!



The Legislative Assembly of Ontario is proud to be an equal opportunity employer who champions diversity and inclusion. We foster an environment where unique perspectives are valued, ensuring that everyone has the opportunity to make a meaningful impact. If you need accommodations during the application process, please don't hesitate to reach out to us at hr@ola.org.



While we appreciate your interest in obtaining employment with the Legislative Assembly of Ontario, only those selected for an interview will be contacted.