Job Description

Working Location: ONTARIO, RICHMOND HILL
Workplace Flexibility: Onsite
For more than 100 years, Olympus has focused on making people's lives healthier, safer and more fulfilling.
Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.
Our five Core Values empower us to achieve Our Purpose:
Patient Focus, Integrity, Innovation, Impact and Empathy.
Learn more about Life at Olympus: .

Under the direction of the Estimation Supervisor, Technician, Inspection I shall evaluate, troubleshoot, disassemble, assemble, repair and/or inspect Endoscopes to assure proper function. Uses a variety of small hand tools and test equipment to make repairs and facilitate disassembly and reassembly.
Completes and maintains accurate service records both electronically and manually. Ensures that safe work practices are employed by observing guidelines established or enforced by Olympus. May be assigned to support business needs by working in other areas outside their primary responsibility.
Proactively participates in the quality systems, quality improvement and "5S" programs as directed by the Estimation Supervisor. Maintains confidentiality of documents and processes.
They are responsible to ensure that all repairs are completed within Mission Critical timelines and ensure the most productive use of the technician's time. This position will impact on customer satisfaction and help create customers for life.
Inspection Technician I must accomplish these objectives while maintaining a clean, well-organized work environment. The Technician will be expected to maintain acceptable standards for attendance and punctuality, and as a condition of employment, work overtime as needed.
Job Duties

• Work in the Inspection Team to inspect and document all incoming and outgoing medical repairs and loaners to ensure they meet our standards.
• Perform advanced diagnostics on the products using small hand tools and soldering for accurate inspection result.
• Ensure the inspection is conducted in accordance with ES-WEB instructions.
• Create Estimates using Datasweep, assigning Labor codes for Major and/or Minor repairs.
• Maintain and improve productivity level to achieve daily/monthly Key Performance Indicator (KPI).
• Meet 5S Standard.
• Understanding of DMN (Discrepant Material Notice) process for repair failures.
• Participate and Support in training, as needed, to enhance product knowledge and awareness of Quality Management Systems.
• Support and creation of Non-Conformance Report and Corrective Action Preventative Action.
• May recommend changes in work instructions and standards to improve process efficiency and effectiveness.
• Adheres to all company policies, procedures, SOPs (Standard Operating Procedures) and WIs (Work Instructions).
• Understand and meet TSGG (Technical Service Global Guidelines) requirement.
• Support all other groups in the Service and Repair department as needed.
• Perform all other essential duties as directed.

Job Qualifications
Required:

• High school diploma required.
• Willing to work overtime as required.
• Service responsibilities include the handling of products and equipment that may have potentially come in to contact with blood or bodily fluids. Olympus Canada requires that all employees working in areas that may be exposed to these risks either provide proof of the Twinrix (Hepatitis A and B) vaccination or sign a waiver accepting the possible risk of exposure from not being vaccinated. If you have severe allergies or ever had a severe allergic reaction to a vaccine please seek medical advice before taking this vaccine.

Preferred:

• A graduate of a community college (1-2-year program) with a technology concentration preferred.
• Experience in technical repairs with mechanical and/or electronic equipment preferred.
• Effective and timely communication both oral and written.
• Must have good interpersonal skills.
• Must have knowledge of Microsoft Office and proficiency with other software programs.
• Able to perform required duties with minimum supervision.
• Knowledge of Health Canada regulations desirable.

Why join Olympus?
We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture.
Equitable Offerings you can count on:
Competitive salaries, annual bonus
Comprehensive medical benefits and pension plan
Generous Paid Vacation and Sick Time
Paid Parental Leave and Adoption Assistance
Connected Culture you can embrace:
Work-life integrated culture that supports an employee centric mindset
Offers onsite, hybrid and field work environments
Paid volunteering and charitable donation/match programs
Employee Resource Groups
Dedicated Training Resources and Learning & Development Programs
Paid Educational Assistance
Are you ready to be a part of our team?
Learn more about our benefits and incentives: .
At Olympus, we are committed to Our Purpose of making people's lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.
For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.
Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit .
You Belong at Olympus
We are deeply committed to fostering a respectful, fair, and welcoming workplace for all individuals, perspectives, and lifestyles. We believe in fostering a non-discriminatory, inclusive work environment where everyone feels a sense of belonging, in full compliance with legal standards. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish. We warmly encourage all who wish to bring their talents to Olympus to apply.
Applicants Requesting Accommodations: Olympus is committed to the full inclusion of all qualified individuals. As part of this commitment, Olympus will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact OCAAccommodations@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).
Let's realize your potential, together.
It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.
Posting Notes: || Canada (CA) || Ontario (CA-ON) || Richmond Hill || Manufacturing & Repair

Skills Required