Job Description

Working Location: ONTARIO, RICHMOND HILL

Workplace Flexibility: Onsite

Are you looking for a company that cares about people\'s lives and health, including yours? Let\'s inspire healthier lives, together.

Olympus, a leading medical technology company, has focused on making people\'s lives better for over 100 years.

Our Purpose is to make people\'s lives healthier, safer, and more fulfilling.

Our Core Values are reflected in all we do: Integrity - Empathy - Agility - Unity - Long-Term View

We deliver on our purpose and our core values by staying True to Life.



Under direction of the Registration, Reprocessing and Final Inspection, Inspection Technician shall evaluate, troubleshoot, disassemble, assemble, repair and/or inspect Endoscopes to assure proper function. Uses a variety of small hand tools and test equipment to make repairs and facilitate disassembly and reassembly. Completes and maintains accurate service records both electronically and manually. Ensures that safe work practices are employed by observing guidelines established or enforced by Olympus. May be assigned to support business needs by working in other areas outside their primary responsibility. Proactively participates in the quality systems, quality improvement and \xe2\x80\x9c5S\xe2\x80\x9d programs as directed by the Registration, Reprocessing and Final Inspection Supervisor. Maintains confidentiality of documents and processes. He/she is responsible to ensure that all repairs are completed within Mission Critical timelines and ensure the most productive use of the technician\'s time. This position will impact on customer satisfaction and help create customers for life. Inspection Technician must accomplish these objectives while maintaining a clean, well-organized work environment. The Technician will be expected to maintain acceptable standards for attendance and punctuality, and as a condition of employment, work overtime as needed.

Job Duties

• Work in the Inspection Team to inspect and document all incoming and outgoing medical repairs and loaners to ensure they meet our standards.
• Perform advanced diagnostics on the products using small hand tools and soldering for accurate inspection result.
• Ensure the inspection is conducted in accordance with ES-WEB instructions.
• Create Estimates using Datasweep, assigning Labor codes for Major and/or Minor repairs.
• Maintain and improve productivity level to achieve daily/monthly Key Performance Indicator (KPI).
• Meet 5S Standard. \xc2\xb7 Understanding of DMN (Discrepant Material Notice) process for repair failures.
• Participate and Support in training, as needed, to enhance product knowledge and awareness of Quality Management Systems.
• Support and creation of Non-Conformance Report and Corrective Action Preventative Action.
• May recommend changes in work instructions and standards to improve process efficiency and effectiveness.
• Adheres to all company policies, procedures, SOPs (Standard Operating Procedures) and WIs (Work Instructions).
• Understand and meet TSGG (Technical Service Global Guidelines) requirement.
• Support all other groups in the Service and Repair department as needed.
• Perform all other essential duties as directed.

Job Requirements

Required:

• High school diploma required. A graduate of a community college (1-2 year program) with a technology concentration preferred.
• Willing to work overtime as required.
• Service responsibilities include the handling of products and equipment that may have potentially come in to contact with blood or bodily fluids.
• Olympus Canada requires that all employees working in areas that may be exposed to these risks either provide proof of the Twinrix (Hepatitis A and B) vaccination or sign a waiver accepting the possible risk of exposure from not being vaccinated. If you have severe allergies or ever had a severe allergic reaction to a vaccine please seek medical advice before taking this vaccine.

Preferred:

• Experience in technical repairs with mechanical and/or electronic equipment preferred
• Knowledge of Health Canada regulations desirable.
• Effective and timely communication both oral and written.
• Must have good interpersonal skills.
• Must have knowledge of Microsoft Office and proficiency with other software programs.
• Able to perform required duties with minimum supervision.

Why join Olympus?

Here, people matter-our health, our happiness, and our lives.

• Competitive salaries and annual bonus program
• Comprehensive medical benefits and pension plan
• Tuition reimbursement
• Free virtual live and on-demand wellness classes
• Work-life balance supportive culture with hybrid and remote roles
• Parental Leave and Adoption Assistance
• Diversity & Inclusion Programs including Colleague Affinity Networks

About us:

Our Medical business uses innovative capabilities in medical technology, therapeutic intervention, and precision manufacturing to help healthcare professionals deliver diagnostic, therapeutic, and minimally invasive procedures to improve clinical outcomes, reduce costs, and enhance the quality of life for patients and their safety.

Olympus Canada Inc. (OCI)-a subsidiary of Olympus Corporation of the Americas-manages the Company\'s operations and workforce throughout Canada in roles such as sales, marketing, service, and support functions. Based in Richmond Hill, ON, OCI is committed to developing our employees and supporting our local communities. For more information, visit and .

Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit .

Olympus is dedicated to building a diverse, inclusive and authentic workplace

We recognize diversity in people, views and lifestyle choices and emphasize the importance of inclusion and mutual respect. We strive to continue to foster empathy and unity in the workplace so that our employees can fully contribute and thrive.

Let\'s realize your potential, together.

Olympus embraces diversity and inclusion. As an Equal Opportunity Employer, our policies as well as our values prohibit unlawful discrimination based on an employee\'s or applicant\'s race, color, sex, age, physical or mental disability, national origin, religion, sexual orientation, gender identity and/or expression, marital status, genetic information, ancestry, military or veteran status, or any other federal, provincial or local protected classification. EOE Minorities/Females/Veterans/Disabled

Posting Notes: || Canada (CA) || Ontario (CA-ON) || Richmond Hill || Manufacturing & Repair

Olympus Corporation