Job Description

About Us

iVact is a growing Canadian supplier of high-quality

electric valve actuators

. We serve industrial and OEM clients across Canada, offering

value-added services

such as actuator-to-valve mounting, functional testing, accessory supply, and coordination of custom coupler manufacturing.

We're a small, fast-paced company entering an exciting growth phase, and we're looking for a hands-on, technically inclined individual to join our team.

Position Summary

We're seeking an

Inside Sales & Technical Support Specialist

who enjoys both customer interaction and hands-on work. This hybrid position involves managing incoming inquiries, preparing quotes, performing light technical and shipping tasks, and assisting with operational coordination. It's ideal for someone who thrives in a small-business environment, wears multiple hats, and takes pride in getting things done efficiently.

Key Responsibilities

Respond to customer inquiries and provide technical guidance on actuator selection, voltages, and torque requirements. Prepare and follow up on quotations, orders, and customer communications. Perform light technical tasks such as actuator mounting, travel limit checks, and basic testing or configuration. Pick, pack, and ship orders; prepare packing slips, labels, and shipping/commercial documents. Receive and organize inventory; maintain accurate stock and records. Support continuous improvement projects, documentation, and process organization. Assist with supplier coordination, logistics, and marketing tasks as needed during slower periods.

Qualifications

2-5 years' experience in

industrial sales

,

technical support

,

warehouse operations

, or

mechanical assembly

. Comfortable using hand tools and performing basic mechanical work. Strong written and verbal communication skills. Highly organized, adaptable, and self-directed. Familiar with Microsoft Office or Google Workspace; CRM experience is an asset.

Physical Requirements

Ability to lift and move up to

70 lbs

safely. Comfortable working in a light industrial shop and shipping environment.

Why Join iVact

Exposure to the industrial automation and valve sector. Opportunity to grow with a company entering its next stage of expansion. Direct mentorship and hands-on involvement in all aspects of operations. Varied work with both office and technical components -- no two days are the same.
Job Types: Full-time, Permanent

Pay: Up to $75,000.00 per year

Benefits:

Casual dress Extended health care On-site parking Paid time off
Application question(s):

Do you have sales experience with cold calling?
Work Location: In person