Job Description

Job Summary

ICCC is seeking a professional, dedicated member of the Inside Sales Department with four (4) to five (5) years of experience for a long-term career position. The Inside Sales will be responsible for building long-term relationships with current and prospective Customers by communicating the technical services and products ICCC supplies, with regards to Cathodic Protection.

Note:

To apply for the position, you must have either a Valid Work Visa or be a Permanent Citizen of Canada!

Responsibilities and Duties within a Shared Office Environment:

Report to and Assist the Sales Manager with Day-to-Day Functions. Strong interpersonal skills to establish, develop and maintain business relationships with current customers and prospective customers to generate new business for the organization products/services. Answer inquiries and provide additional information to customers about the type and cost of services offered. Develop clear and effective written quotations for current and prospective customers in a timely manner. Expedite the resolution of customer problems and complaints by logging and investigating customer concerns. Maintain tight deadlines by coordinating sales effort with management, accounting, purchasing, logistics and technical service groups to ensure "on-time" delivery to consumer. Work closely with the Administration Department regarding quotations, emails, updates to Customer Management Software (ACT)*.

Qualifications and Skills:

Education and Experience Requirements:

Four (4) to Five (5) years of experience in technical/inside sales/customer service. High School Diploma, College Graduate an asset but not required. Knowledge of general Mechanical/Electrical fundamentals is an asset but not required. French is an asset but not required. Knowledge of Client/Customer Management Software (e.g. ACT)is an asset but not required.
Skills & Abilities Required from Applicant:

Ability to Work in a Collaborative, Team-Orientated Environment. Ability to Prioritize and Multi-Task Daily Responsibilities. Ability to Complete Tasks with Minimal Direction/Instruction from Supervisor. Ability to Work Under Pressure and Meet Deadlines. Attention to Detail. Arriving to Work Punctually and with a Positive Attitude Daily.

Job Opportunity Information:

Full Time, Permanent Position. In-Person Work Only (i.e. No Remote Work)*.
Eight (8) Hours a Day (8:30am to 5:30pm with a One (1) Hour Lunch Break).*
Five (5) Days a Week (Monday to Friday)*.
Annual Salary Starting between $48,000.00 - $48,850.00.

Benefits:

Medical Benefits Begin After Three (3) Months of Employment. Extended Health Care. Life Insurance. Free On-Site Parking. Convenient Access to Public Transportation (Consistent Bus Routes, Close Proximity to Go Station)*.
On-Site Training Provided by Supervisors. Opportunity for Growth and Advancement within the Company. Consistent Full-Time Hours for Long-Term Employment and Job Security.
Job Types: Full-time, Permanent

Pay: $48,000.00-$48,850.00 per year

Benefits:

Disability insurance Extended health care Life insurance On-site parking
Ability to commute/relocate:

Burlington, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):

Are you legally able to work in Canada?
Experience:

Inside Sales: 3 years (preferred)
Work Location: In person