Job Description

Looking for a career instead of a job? Fountain Tire Val Caron (4-2945 Belisle Dr) is looking for an energetic and dedicated Inside Sales Representative to join our team!

**Wage based on experience**

What each day will bring:

• Create work orders and arrange bookings and communicate them to technicians
• Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up
• Provide proactive calls to customers to determine their satisfaction level with the service they have received
• Recommend tire service, specialty tire service, wheel and mechanical service to customers; this includes describing warranties and associated costs to customers, ensuring requested product is available, and suggesting alternative product if requested product is not available in an acceptable time frame
• Ensure that all products are billed accurately to the customer, and process all necessary information in the computer system
• Operate company and customer vehicles in a clean and safe manner; this includes having the appropriate vehicle license, using proper barriers to maintain vehicle cleanliness, and ensuring equipment and loads in company vehicles are safely secured for transportation
• Assist in inventory management through documentation processes, monthly cycle counts and annual inventory counts.
• Keep promotional material updated in the showroom
• Complete assigned e-learning and safety courses and adhering to standards and policies as described in learning modules
• Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire
• Special projects and other duties as assigned

What kind of person are we looking for?

• Working knowledge of passenger, light truck tires, specialty tires, commercial, OTR, industrial tires and mechanical services.
• Customer service skills with the ability to develop and maintain effective relationships with team members and customers; this includes good communication and interpersonal skills.
• Effective listening skills with the ability to identify customer requirements and provide recommendations.
• Intermediate computer skills
• Proven ability to work independently with minimal supervision; this includes organization, time management and problem solving skills.
• Flexible, patient and calm when working in a fast paced environment
• Focus on meeting goals and targets
• Ability to lift 25 kilograms

What is in it for you?

• We will develop your skills and certifications with our excellent training
• We take care of you and your family with our impressive health, dental and vision benefits

A retirement savings plan with company matching to help you achieve your financial goals

Save your money with our staff discounts on tires, parts and mechanical services at all Fountain Tire locations

Interested and qualified? Please apply in-store (4-2945 Belisle Dr) or on-line today!

Fountain Tire