Job Description

The Inside Sales Representative is a key member of CareRx's commercial team. This role is responsible for prospecting and generating high-quality leads in Long-term Care Homes and Retirement Communities. You will also partner with our Business Development team to build and support a robust sales pipeline.



Success in this role requires effective communication skills, curiosity, professionalism, and a commitment to creating a positive buying experience for our prospects. At times, you may be required to conduct outreach to existing customers to support issue resolution.

Why you should join CareRx

Collaborative Team

: Work with colleagues who share a passion for shaping the future of senior care.

Make a Real Impact

: Feel fulfilled knowing your work directly benefits others within the communities we serve.

Flexible Benefits

: For eligible roles, enjoy flexible medical and dental coverage that fits your needs.

Defined Work Schedule

: Offers a healthy work-life balance with predictable hours.

Focus on Care

: Work in an environment where your clinical expertise takes priority -- without the demands of retail pharmacy.

Supportive Culture

: Be part of a respectful, inclusive workplace where collaboration, connection and shared purpose drive everything we do.

Stability and Growth

: Join a well-established Canadian company with a strong foundation for job security and opportunities to grow your career.

Appreciation in Action

: We recognize great work through peer-nominated awards, team shout-outs and everyday moments of appreciation.

Celebrations and Community

: From cultural events to team socials and holiday fun -- we make time to connect, celebrate and enjoy the moments that bring us together.

Role Accountabilities

:




Achieve or exceed sales targets by prospecting for new customers through a high volume of customer touchpoints (cold-calling, emails, virtual presentations etc.) to effectively qualify the assigned prospects Regularly update CRM with prospecting funnel in a timely fashion Creating and maintaining positive buyer and customer experience Research current and potential customers to understand their business to better educate them on the value of working with CareRx Utilize customer-focused business development skills and effective communication skills to address prospect and customer inquiries about CareRx services Gather customer feedback and identify potential risks or opportunities, escalating to the appropriate internal teams when required Cultivating strong partnerships with stakeholders to successfully retain accounts and achieve retention objectives. Accountable for achieving established KPI for growth Solicit and communicate competitive intelligence from potential clients with respect to service and financial offerings Successfully communicate CareRx's programs and services to generate interest and support a positive buyer experience

What You Will Bring to The Team:

University or college degree required: Business, Marketing, or a related field preferred 2+ years of inside sales or outbound business development experience in a metric-driven environment. business development Proven track record of meeting or exceeding sales targets Proven ability to conduct high-volume outreach and deliver effective early-stage sales results Exceptional interpersonal, communication and presentation skills to influence and motivate internal and external stakeholders Superior organizational skills with the ability to manage multiple business priorities Self-motivated and concerned with the customer experience and professionalism Strong negotiation and persuasive skills coupled with strong analytical skills Proficiency with MS Office applications, and Salesforce CRM Experience in pharmacy, long-term care pharmacy, or healthcare sales environments is considered an asset.

Location

: 320 Bay Street 1-2 days per week

Opportunity

: This is a current existing position

AI Disclosure

: CareRx does not use AI to screen candidates

Application Process

CareRx is committed to employment equity and a diverse, inclusive workplace where everyone can thrive. We welcome applicants of all abilities and will provide accommodations upon request throughout the selection process.



All applicants must successfully pass satisfactory background screening which can include depending on role, Criminal Record Check, Credit Check, Driver's Abstract, Education Verification, Current Professional Registration and Referencing. Background screening will be completed after an offer of employment has been extended and accepted.