Job Description

About the Role

Horizon Storage is seeking an experienced Inside Sales Representative to join our growing team. This role focuses on converting inbound leads into sales of our backyard storage shed solutions while building lasting customer relationships. As we expand, this position will also include prospecting opportunities to drive new business growth.

Key Responsibilities

Lead Management:

Respond promptly to and qualify inbound leads from website inquiries, referrals, and marketing campaigns

Sales Process:

Guide prospects through the entire sales cycle from initial contact to contract completion

CRM Management:

Maintain accurate and up-to-date customer records, lead tracking, and sales activities in company CRM system

Follow-Up Excellence:

Execute systematic follow-up sequences with warm and cold leads to maximize conversion opportunities

Product Expertise:

Develop comprehensive knowledge of storage shed products, features, pricing, and installation processes

Customer Service:

Provide exceptional customer service throughout the sales process and coordinate with delivery/installation teams

Future Prospecting:

Participate in outbound prospecting activities as business expansion plans develop

Sales Targets:

Meet and exceed monthly sales goals and activity metrics

Required Qualifications

Experience:

Minimum 2+ years of inside sales or customer service experience, preferably in building materials, home improvement, or related industries

Communication Skills:

Excellent verbal and written communication abilities with strong phone presence

CRM Proficiency:

Experience with CRM systems and lead management processes

Technology:

Proficient in Microsoft Office Suite, email, and web-based applications

Organization:

Strong attention to detail and ability to manage multiple leads simultaneously

Results-Driven:

Proven track record of meeting sales goals and deadlines

Preferred Qualifications

Experience in construction, building materials, or outdoor structures industry Knowledge of sales methodologies and lead nurturing best practices Familiarity with digital marketing lead sources Previous experience with follow-up campaigns and sales sequences

What We Offer

Competitive hourly wage of $25.00 Full-time hours with consistent Monday-Friday schedule Opportunity for growth as company expands into new markets Training on products and sales processes Supportive team environment

Success Metrics

Lead response time and follow-up consistency Conversion rates from lead to sale Monthly sales targets achievement CRM data accuracy and completeness Customer satisfaction scores
Job Type: Full-time

Pay: $25.00 per hour

Expected hours: 40 per week

Work Location: In person