Job Description

Job description

Northern Metalic Sales is part of a larger, diverse group of companies with interests in wholesale distribution, oilfield service & supply, lubricants distribution, safety supplies & field services, land and real estate development, rail construction & transload, and finance.

We are currently seeking an

Inside Sales Representative

for our Peace River, AB branch.

Counter Sales of Industrial Supply parts and equipment Show room merchandising Customer Service Computer Data base excel knowledge Phone etiquette

Required Skills & Abilities

Outstanding customer service skills with a genuine desire to deliver excellent customer service experiences, every time. Proven ability in an inside sale and/or counter sales environment; can provide product knowledge information to customers in a confident and friendly manner. Ability to provide detailed pricing terms and prepare and present customer quotations. Efficient and detail orientated data entry skills are required to enter orders into POS/internal systems. Able to give consistent and effective customer feedback to the store management team on an ongoing basis. Capable of building trusting relationships with the retail and commercial customers Familiarity with consumer behavior principles Ability to work in a standing position for extended periods Being good at effective problem solving, planning, and organizing

Qualifications and Special Requirements

Greet and direct customers with a professional and enthusiastic attitude to achieve positive outcomes Answer incoming calls while handling customers inquiries, concerns, or questions Minimum of 2+ years experience in customer service, counter or inside sales role. Gain knowledge with products and stay up to date with new products, services. Demonstrate understanding of the industry, and aptitude for learning product knowledge. Resolve customers complaints or issues with speed and professionalism Manage database records and keep all customer accounts up to date with keywords/notes Provide accurate information (product features, pricing and after-sales services) High-school diploma or, GED equivalent A Valid driver's license Strong personal commitment to health and safety
Job Type: Full-time

Benefits:

Dental care Employee assistance program Extended health care Vision care RRSP Matching Life Insurance AD&D Insurance
Schedule:

8 hour shift
Work Location: In person

Job Type: Full-time

Benefits:

Dental care Disability insurance Employee assistance program Extended health care Life insurance RRSP match Store discount Vision care
Ability to commute/relocate:

Peace River, AB T8S 1M6: reliably commute or plan to relocate before starting work (preferred)
Experience:

sales: 1 year (preferred) customer service: 1 year (preferred)
Language:

English (preferred)
Work Location: In person