Job Description

Join the Industry Leader in Lifting Solutions

At

Bishop Lifting Products, Inc.

, we don't just move loads - we move industries forward. As the most trusted name in lifting, we've been solving routine and complex challenges since 1984 with top-quality products, deep expertise, and unmatched customer service. From wire ropes to rigging, slings, and below-the-hook solutions, we've got the gear and the grit to support America's toughest jobs.
With

40+ locations nationwide

, a growing team, and a culture built on safety, service, and teamwork, Bishop Lifting is where hard work meets opportunity. Be part of a company that's

lifting the industry - and our people - to new heights.

Your next big move starts here.

Duties & Responsibilities:

Specific Duties include, but are not limited to:

Responsible for taking, placing, and ensuring the proper fulfillment of all orders. Respond to internal and external customers' and outside sales requests in 'real time' for price quotations, order placement, adjustments, and cancellations. Develop and maintain relationships with customers to ensure proper support and provide a positive customer experience. Prepare quotes, order entry, and resolve issues utilizing the ERP system. Review daily open order and quotes to close and ensure customer satisfaction. Serve as a liaison with outside sales, purchasing, rigging shop, general fabrication, and manufacturing to expedite orders and meet delivery dates utilizing effective communication. Communicate with the purchasing department to order or expedite products. Use the quote process to communicate with outside sales and branch manager to ensure proper pricing for customers. Coordinate delivery times with branch manager to achieve customer satisfaction. Ensure inbound and outbound freight is added to quotes and tickets when applicable. Communicate inventory levels with branch manager to ensure low product levels are known. Assist in receiving products in the system when assigned. Provide support to the branch manager and other team members as needed to assist in the smooth operation of the branch and superior customer service. Keep desk, office area, and showroom clean and organized. Follow all processes, complete and maintain ISO quality forms as required and complete all paperwork appropriately. Look for, ask for, and anticipate upselling opportunities within existing accounts. Be knowledgeable about and abide by all company policies and procedures. Resolve customer issues as they arise to ensure ongoing customer satisfaction and retention. Endeavor to grow personally and professionally by participating in industry and sales related seminars, workshops, and trainings. Provide suggestions to management regarding improvements and increased efficiencies in operations. Record lost sales in the ERP. Utilize and enter data into the CRM daily. Other duties as assigned.

Minimum Qualifications:

Minimum of High School diploma or GED At least two years of experience in industrial sales Basic knowledge of reading and writing in English Math aptitude Experience in quote and proposal generation Experience in Microsoft Office Suite (Word, Excel, Outlook) Experience working with a CRM Exceptional verbal and written communication skills Excellent customer service and problem-solving skills Well-organized and self-directed individual who is a team player Energetic, forward-thinking, and creative individual with high ethical standards and an appropriate professional image Intelligent and articulate individual who can relate to people at all levels of an organization across diverse cultures and possesses excellent communication and presentation skills. Must be able to solve adaptive challenges. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Drug-free and acceptable background and DMV history

Accountabilities for Inside Sales:

Order and quote accuracy Maintain percentage of order and quote volume per branch Customer satisfaction by meeting and/or exceeding service, product quality, and on time deliveries Order and quote tracking and follow-up through use of the CRM Maintain current efficiencies on product and ERP system knowledge. Follow all ISO processes and procedures.

Environmental Conditions:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the team member is required to stand; walk; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear. The team member must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Bishop Lifting Products, Inc. and it's subsidiaries are an Affirmative Action and Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.


Are you looking for an opportunity to become part of a rapidly-growing industry? Bishop Lifting Products, Inc. is looking for talent that will hold true to our mission while maintaining the safety and knowledge that we have valued since we were founded in 1984.


Apply today! We're ready to help you start your new career path.