Job Description

ProKontrol

is the largest distributor of heating, ventilation, air conditioning and refrigeration controls (HVACR) for commercial buildings in Canada. We distribute all major brands of

HVAC controls

under one roof.

More than a Supplier...A Solution!

In addition to products and parts support, we also offer retrofit services, start-up services, telephone and on-site technical support, engineering design, panel assembly, technical drawings/wiring diagram and software programming. For 40 years,

ProKontrol

has been showing consistent growth with locations in Laval, Longueuil, Quebec, Toronto, Ottawa and Halifax in addition to our location for combustion. We are looking to fill the following position:

Internal Sales Representative

Main Responsibilities

Welcome clients to the branch or over the phone in a professional manner

Offer expert advice to clients in their choices of components and HVAC control system regulators

Assess customers' needs and develop proposals accordingly

Inform customers on new, existing and complementary products

Perform technical research in order to offer the best solution to the customer

Responsible for the opening and closing of the branch

Issue purchase orders, invoices, and order confirmations

Ensure follow-ups on quotes

Send requests for the opening of new accounts

Extract various reports and follow up on delayed orders

Work with the External Sales Representatives Team on special projects

Help with order preparations and delivery, when required

Stay up to date with knowledge pertaining to new products and technologies

Attend training sessions given by suppliers and participate in industry meetings, seminars and trade shows

Requirements

Studies in the HVAC/R Sector or a related field

Good knowledge of electricity

Minimum of 3 years experience in customer service

Experience working for a distributor - An asset

Bilingual (English/French) - An asset

Good knowledge of the current office software (Outlook, Excel, etc.)

Competencies

Customer Service

Learning Capacity

Initiative

Planning and Organizing Skills

Critical Judgment

Strong Team Player

We Offer

Competitive Salary

Full Benefits Plan including Teledoctors

Parking, Kitchen and Complimentary Hot Beverages

Opportunity to grow within the company

Personalized Training for all

Flexible Schedule

BBQ & Other Festivities

Technical Challenges and numerous products to explore!

Permanent o Full Time o Based in Markham

Job Types: Full-time, Permanent

Benefits:

Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off Vision care
Work Location: In person