Job Description

Job Overview

We are seeking a

Inside Sales Representative

to manage and grow our existing B2B customer base.
Rather than cold-calling or prospecting new leads, this position focuses on

account retention, client relationship management, and sales growth

within our current portfolio.

You will serve as a key link between our business clients and internal teams, helping identify opportunities, improve order performance, and deliver an exceptional customer experience.

Responsibilities

Serve as the

main contact

for assigned B2B customers and retail partners. Communicate with clients via

phone, email, and online platforms

to provide product updates, handle inquiries, and ensure satisfaction. Process and monitor

sales orders

across multiple operational systems to guarantee accuracy and on-time delivery. Build and maintain

long-term partnerships

, assisting clients with strategies to expand their sales performance. Analyze product sales data and suggest

action plans

(promotions, pricing adjustments, or assortment updates) to drive results. Present

new arrivals and seasonal products

to clients, helping boost engagement and revenue. Support

negotiations

on pricing, discounts, and promotional programs. Collaborate closely with

marketing and operations

teams to execute campaigns and achieve sales goals. Track and report on

key account metrics

and performance trends.

Qualifications

1-3 years of experience in

account management, inbound sales, or client services

(preferably within e-commerce or retail). Exceptional

communication and negotiation skills

across both phone and email. Strong ability to

build trust and maintain professional relationships

. Analytical thinker with a knack for spotting

growth trends and sales opportunities

. Highly

organized, detail-oriented

, and proactive in problem-solving.
Job Types: Full-time, Permanent

Pay: $45,000.00-$70,000.00 per year

Benefits:

Casual dress Dental care On-site parking Paid time off Vision care
Application question(s):

As an e-commerce company, what costs should be considered when selling to business customers? (Mandatory, keywords only)
Experience:

Account management: 2 years (preferred)
Work Location: In person