Job Description

Company:

Ralcomm (Authorized TELUS & Koodo Dealer)

About Ralcomm

Ralcomm is a trusted authorized dealership for TELUS and Koodo, dedicated to delivering outstanding wireless solutions and exceptional customer experiences. We pride ourselves on a positive team culture, strong product knowledge, and helping customers find the right solutions for their needs.

Position Overview

We are currently seeking a motivated and customer-focused

Inside Sales Representative

to join our team. In this role, you will engage with customers in-store and over the phone, promote TELUS and Koodo products and services, and drive sales while delivering an excellent customer experience.

Key Responsibilities

Engage with customers to understand their needs and recommend TELUS/Koodo products and plans Actively sell wireless devices, accessories, and services Maintain strong product knowledge to confidently explain features and benefits Achieve individual and team sales targets Process activations, upgrades, and account changes accurately Provide outstanding customer service before and after the sale Maintain a clean, organized, and professional sales environment Store merchandising and operational tasks Using a CRM to complete outbound calling campaigns and managing customer relationships

Qualifications & Skills

Previous sales or customer service experience (telecom experience is an asset but not required) Strong communication and interpersonal skills Goal-driven with a positive attitude and strong work ethic Comfortable working with sales targets and performance metrics Basic computer skills and ability to learn new systems quickly Ability to work independently as well as part of a team

What We Offer

Competitive commission pay Ongoing training and product education Contests, sales incentives and spiffs Employee discounts on TELUS/Koodo products and services Extended Health Benefits

How to Apply

If you're passionate about sales, technology, and helping customers, we'd love to hear from you. Apply today to join the Ralcomm team!

Job Type: Full-time

Pay: $35,000.00-$55,000.00 per year

Benefits:

Dental care Extended health care Life insurance Paid time off Store discount Vision care
Work Location: In person