Job Description

In 1949, Morgan Strassburger Senior started his own business with a pick-up truck and a simple idea... customers expect quality workmanship and integrity at a fair price.

It has been over seventy years since Morgan Sr. set the standards for the family business and it has earned a sterling reputation with customers, suppliers, staff and Ontario's outstanding dealer network.

The experience gained in that time; along with a sustained investment in state-of-the-art manufacturing systems and technology has established a solid foundation for the company as a manufacturer of premium windows and doors. Our growth to becoming a leader in Southwestern Ontario has been due to a partnership between a team of dedicated professionals at our plant and the finest window and door dealers in Ontario.

Strassburger Windows and Doors is looking for an experienced Inside Sales Consultant to join our growing and dynamic team. The Inside Sales Consultants help customers to choose from a variety of products, supply product pricing and information. They support our outside sale representatives and dealer network, as well as assisting customers in the showroom. This is a full-time position Monday-Friday, which includes competitive salary, benefits, group RRSP plan, in a supportive and continuous learning environment.

The main duties will include, but are not limited to:

Respond to incoming communications including mail, email, and phone calls. Establish and build relationships with prospective customers. Assist walk-in customers by offering product information, and guiding them through the product displays, and documentation in the showroom. Read and interpret basic house plans/architectural drawings. Prepare estimates and quotations for customers. Process customer orders using the appropriate software (e.g. Paradigm.) Deal with customer requests in a timely and professional manner. Ensure the showroom is tidy and stocked with marketing material. Assist when needed with training on Strassburger's products and business software (Paradigm.) Provide offsite support at trade-related shows and events. Work with the Service Department to resolve product issues. Assist Service Department by entering/processing service orders on the computer as required. Provide reception and administration support as needed. Follow up on order/shipping inquiries as required. Provide shipping and after-sales/service administrative support as needed.
Education, Experience & Knowledge:

Completion of secondary school is required Completion of university degree or of a college or other program an asset Strong customer service orientation. Well-developed interpersonal and communication skills Flexibility and willingness to pitch in where needed. Blueprint reading and/or construction experience an asset. Ability to measure preferred. Familiarity with Microsoft Office (e.g., MS Word, MS Excel) Experience/training related to using building industry software (i.e., Paradigm) is an asset. Experience in sales preferably in an occupation related to the window & door industry Familiarity with Microsoft suite of products considered an asset Blueprint reading and/or construction experience considered an asset
Strassburger Windows & Doors is committed to creating an accessible environment for our employees and potential employees; we will attempt to make appropriate accommodations throughout the entire recruitment process. Accommodations are made upon request.

Job Type: Full-time

Pay: $50,000.00-$60,000.00 per year

Benefits:

Company events Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking RRSP match Vision care
Work Location: In person