Job Description

I. Job Summary

The Inside Sales Representative (ISR) is responsible for generating revenue using a consultative selling approach in the sale of WM services to small/medium business segment customers. The ISR receives and closes warm customer leads from different sources. A successful ISR consistently meets or exceeds weekly and monthly sales activity goals as well as establishes and maintains a high level of customer satisfaction in all sales transactions.

II. Essential Duties and Responsibilities

Receives and acts upon sales opportunities received from inbound calls and internal lead sources and/or eBusiness (online sales streams); Expands on sales of products and services with existing customers. Conducts pre-sales activities to gain understanding of customer's needs and prepares for the sales call. This includes gathering appropriate marketing material and pricing plans, identifying customer needs and interests to determine the best sales strategy and identifying potential objections with plans to address during the sales call. Negotiates and closes sales by effectively communicating alternatives and positions to reach mutually beneficial sales agreements. Understands and adheres to established and approved WM sales processes. Presents WM products and services using a consultative approach that clearly shows how the solutions would meet customer needs and provide benefits; leverages supporting evidence and clearly connects WM solutions to customers' business needs. Adjusts sales technique depending on the nature of the prospect or customer. Presents compelling arguments to support recommended sales solutions. Overcomes objections during sales negotiations by emphasizing the value of WM offerings that benefit the customer. Facilitates agreement to a sales solution that will meet the major needs of both parties. Finalizes sales agreements with specific actions outlined and commitments for next steps. Conducts post-sale administrative work to ensure product/service implementation is successful.

III. Qualifications

A. Required Qualifications


High School Diploma or GED (accredited)




B. Preferred Qualifications


No experience required

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.


Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.


The expected base pay range for this hybrid position is $40,000 - $50,000 . This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for commission.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on RRSP, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.