Job Description

If HGTV is one of your favourite channels, you love interacting with people, and you have an interest in design or home construction/renovation, we want to hear from you!

I-XL Building Products has an exciting opportunity for an enthusiastic

Inside Sales Representative

to join our growing team in Edmonton.

About I-XL

I-XL Building Products is Canada's leading distributor of architectural masonry. Through our six design centres and an extensive network of independent dealers across the country, we offer a broad portfolio of brick, stone, and cladding products that provide innovative solutions for architects, builders, and construction professionals. Since 1912, I-XL has built a reputation for its commitment to world-class customer service, technical expertise, and product selection.

Overview

The ideal candidate will be creative, outgoing, professional, and demonstrate a high level of customer service. You enjoy building rapport and relationships over the phone and in person. A background in retail sales/construction would definitely be an asset!

I-XL Building Products offers rewarding career opportunities for team members with excellent interpersonal skills in the fast-paced and dynamic environment of our distribution centres and showrooms. Successful applicants are self-motivated, enthusiastic, and possess a keen interest in learning our product lines.

Hours: Monday through Friday 7:30 am-4:00 pm (onsite)

I-XL offers a competitive compensation and benefits package.

RESPONSIBILITIES:

Answer all incoming calls and greet customers in the Showroom. Work with the customers to determine the best choice(s) for their specific projects and provide quotations. Process and maintain sales orders, invoicing, and returns. Regularly monitor sales orders to ensure that they will be ready on time. Take and process credit card information, account payments, and deposits. Develop close relationships with masonry contractors, designers and home builders positioning the company as their primary supplier. Work closely with the outside sales team as resources to maximize overall branch sales results.

SKILLS & QUALIFICATIONS:

Min. 2 years sales and/or customer service experience preferably within construction or similar environment. Previous experience working in retail or dealing with the public. Knowledge of the building products industry, practices and standards is a bonus! Outstanding sales and interpersonal skills (40% sales, 60% phone). Self-motivated, with high energy and an engaging level of enthusiasm. Excellent command of the English language both written and verbal. Strong customer service experience with the ability to multi-task in a fast-paced environment. Basic accounting competency with an understanding of invoicing and billing procedures. Excellent computer skills (intermediate MS Office) and comfortable learning new programs. Ability to work independently with limited supervision. Highly organized, strong attention to detail, ability to communicate confidently while maintaining your positive, fun, sense of humour. Strong problem-solving skills. Works well in a small, cohesive team environment. Forklift experience or willingness to learn is a bonus but not mandatory. Full background check will be required. Must be legally eligible to work in Canada. Valid Driver's License is required.
We thank you for your interest in this position. The candidates that will be selected to move forward will be contacted to schedule an interview.

Job Types: Full-time, Permanent

Pay: $50,000.00-$55,000.00 per year

Benefits:

Dental care On-site parking
Experience:

Sales: 2 years (preferred) Customer service: 2 years (preferred) Retail: 2 years (preferred)
Licence/Certification:

Driver's License (required)
Work Location: In person