Job Description

A position at White Cap Canada (Brock White, National Concrete Accessories, and Brafasco) isn\xe2\x80\x99t your ordinary job. You\xe2\x80\x99ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust in Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Visit our websites to learn more about the White Cap Canada companies and to view our current career opportunities: Brock White Jobs - Brafasco - Jobs - Careers | NCA

What we offer:

• Monday to Friday, Day Shifts
• Full-Time
• Benefits (Medical, Dental, Vision) start on your first day.
• Vacation time
• Vast Career Development Opportunities
• 70+ Locations across Canada
• and MORE!!!

APPLY NOW to learn more about this opportunity and what more we have to offer!

J ob Summary:
Responsible for facilitating the sales process to generate new sales opportunities or upsell via phone, email, or other electronic communication. Oversee responses to customer orders and quotation requests for all levels of accounts received via outside salespersons, telephone, e-mail, and written and faxed correspondence. Provides customer service for product information, order entry and follow-up support in support of sales, gross margin and corporate service goals.

Major Tasks, Responsibilities and Key Accountabilities:

• Provides superior day-to-day customer service by assisting customers in determining product needs and providing logistics support for product needs ensuring compliance with all established company policies, procedures, and guidelines.Inputs sales orders into the computer system in an accurate and timely manner.
  • Provide customer-requested information in a timely manner.
  • Continuously improve sales and product knowledge by active involvement in both inside and outside training.
• Develops code directives for certain products while maintaining target margin goals. Generates profitable growth through quota attainment.
• Performs estimating, take-off, and proposal duties as necessary.
• Prospects for new sales opportunities via outbound calling and emailing.
• Provides product pricing by consulting the pricing matrix and other resources to determine the appropriate price ensuring compliance with company guidelines and procedures.
• Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.

Nature and Scope:

• Refers complex, unusual problems to supervisor.
• Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
• None.

Work Environment:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.
• Typically requires overnight travel less than 10% of the time.

Education and Experience:

• HS Diploma or GED is strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in the area of responsibility.

Preferred Qualifications:

• 1 to 5 years of sales experience.
• Experience with inventory sales preferred.
• Bachelor\'s or Associate\xe2\x80\x99s degree preferred.

About White Cap Canada Inc.:

A position at White Cap Canada isn\xe2\x80\x99t your ordinary job. You\xe2\x80\x99ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. White Cap operates nearly 400 branches across the U.S. and Canada with approximately 7,000 employees. In Canada, White Cap includes the Brafasco, NCA and Brock White brands. Together serving as a one-stop shop providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing and safety products to professional contractors by meeting their distinct and customized supply needs in non-residential, residential and infrastructure end markets. Why White Cap Canada: Comprehensive Benefits Package, Team Environment, RRSP Matching Plan, Internal Learning Centre for Career Development, Competitive Salary, Opportunities for Career Growth, Wellness Program AND Tuition Reimbursement!