Job Description

We are seeking a dedicated

Inside Sales Representative

to join our team in Grande Prairie/Clairmont. This role is perfect for someone who thrives in an independent yet supportive environment and is eager to drive growth and maintain high standards of service and reliability in our interactions with global customers. If you have a knack for technical sales and a passion for advancing industry standards, we want to hear from you.

About A.R. Thomson Group Inc.

Since 1967, A.R. Thomson Group Inc. has been a national leader in Fluid Sealing and Containment solutions, committed to reducing emissions and protecting the environment. Our innovative approaches and top-quality products have made us an indispensable partner to some of the most renowned and environmentally conscious companies in Canada.

Key Roles & Responsibilities:

Deliver excellent customer service by responding promptly and professionally to inquiries. Accurately quote products and services following company pricing strategies. Process customer orders and quotations efficiently in our ERP system (Odoo). Follow up on quotes to support sales growth. Collaborate closely with outside sales representatives to address customer issues and deliver tailored solutions. Coordinate with internal departments (manufacturing, purchasing, warehouse, shipping/receiving, and administration) to ensure accurate and timely order fulfillment. Manage and prioritize key accounts while maintaining service levels across all customers. Comply with internal processes related to quoting, contract management, and customer relations. Support continuous improvement by contributing ideas to improve operations and customer satisfaction. Track and implement corrective and preventive actions in accordance with our Quality Program. Comply with all Health & Safety policies and OH&S regulations, including proper PPE use and incident reporting.

Qualifications & Requirements:

Minimum 2 years of experience in sales, customer service, or related client-facing roles. High school diploma or equivalent required. Strong communication and interpersonal skills with a professional demeanor. Highly organized with the ability to manage multiple priorities effectively. Comfortable using ERP systems (Odoo experience an asset). Self-motivated with a growth mindset and a commitment to continuous learning. Familiarity with technical or industrial products is an asset.

Why Work With Us:

Joining A.R. Thomson Group means being part of a family-like team that values independence and support in equal measure. We offer:

Comprehensive health benefits and a company pension plan. An attractive compensation package that reflects your contributions and experience. A work environment where you won't be micromanaged but will feel thoroughly supported. Opportunities for personal and professional growth within a stable and respected Canadian business.
For more information about our impact and partners, please visit our website at www.arthomson.com.

Job Types: Full-time, Permanent

Pay: $55,000.00-$75,000.00 per year

Benefits:

Company events Dental care Extended health care Life insurance Paid time off
Experience:

Inside sales: 2 years (required)
Work Location: In person